Senior Quality Engineer | Mobile/UI

About the role:

We are seeking an experienced Senior Quality Engineer with a strong focus on mobile testing to join our Quality Engineering team at 8am. In this role, you will serve as a customer advocate and quality champion for your embedded scrum team, ensuring the functionality, reliability, performance, and user experience of our SaaS platform across mobile and web interfaces through comprehensive testing strategies and collaborative engineering practices.

At 8am, Quality is not a phase; it's a mindset woven into every conversation, decision, and line of code. As a senior member of the team, you'll leverage your deep mobile testing expertise to drive quality improvements that impact not just your immediate team but the broader engineering organization. You'll mentor junior engineers, contribute to process improvements, and take ownership of quality initiatives that protect and enhance our customers' experience - whether they're accessing our platform from an iPhone, Android device, iPad, or desktop browser.

About us:

At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters.

Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well!

What you'll do:

Customer Advocacy & Technical Excellence

• Champion customer experience; speak up when features aren't ready or quality concerns arise
• Design and execute comprehensive test strategies across iOS (native + Safari), Android (native + Chrome), and desktop browsers
• Validate responsive design, touch interactions, gestures, orientation changes, and varying network conditions
• Write high-quality test cases reflecting real-world scenarios; document defects with root cause analysis
• Drive continuous improvement toward ≤15% Defect Leakage Rate

Cross-Platform & Browser Testing

• Ensure seamless experiences across platform transitions (mobile ↔ desktop)
• Validate across macOS, Windows, and major browsers (Chrome, Safari, Firefox, Edge)
• Maintain a comprehensive device/browser/OS testing matrix based on user analytics

Leadership & Execution

• Complete 90%+ of tasks independently; mentor junior engineers on mobile testing best practices
• Own quality initiatives and drive measurable improvements to QE standards
• Become SME for mobile testing, device fragmentation, or specific product components
• Collaborate with SDET team on automation priorities (Appium, XCUITest, Espresso)
• Track and report Quality KPIs with focus on Defect Leakage Rate

About you:

• 3-7 years of experience in software quality engineering, preferably in SaaS environments
• Strong demonstrated experience in mobile application testing across iOS and Android platforms, including both native apps and mobile web browsers
• Experience testing on physical iOS devices (iPhones, iPads) and Android devices across multiple manufacturers
• Have familiarity with the major App store submission processes and general guidelines 
• Proficiency testing across major desktop environments (macOS, Windows) and browsers (Chrome, Safari, Firefox, Edge)
• Strong demonstrated proficiency in Linux distributions and CLI-based testing, including log file analysis and other troubleshooting tasks
• Experience with AWS or other major cloud platforms
• Basic Python/Shell (or similar) scripting knowledge with ability to edit existing scripts and create new automation
• Advanced skills with UI, API, and SQL testing methodologies
• Familiarity with test management tools such as TestRail; experience with Qase is a plus
• Demonstrated experience leveraging Version Control Systems with a focus on GitHub
• Experience with testing tools: Jira, Sentry, DataDog
• Strong understanding of Agile/Scrum methodologies
• Proven track record of mentoring junior engineers and contributing to process improvements
• Excellent analytical and problem-solving abilities
• Strong communication skills with ability to present to both technical and non-technical stakeholders
• Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation.

Nice to have:

• Experience with mobile test automation frameworks such as Appium, XCUITest (iOS), or Espresso (Android)
• Experience with BrowserStack or similar cloud-based device testing platforms for cross-platform compatibility testing
• Experience testing SaaS products in regulated industries (such as PCI-compliant)
• Basic understanding of containerization, Kubernetes, and CI/CD pipelines (Jenkins, CircleCI)
• Knowledge of basic non-functional testing (security, performance, accessibility) with emphasis on mobile-specific concerns
• Experience with microservices architectures and distributed systems
• Understanding of responsive design principles and mobile UX best practices
• Certifications such as ISTQB or CSTE
• Familiarity with AI-assisted testing tools and leveraging LLMs as a productivity-boosting tool
• Experience evaluating and implementing new QE tools and processes

Additional Information
The annual salary range for this position is $120,000 to $150,000. The salary range for performing this role outside of the US / Austin / California may differ.  8am is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education.

Why 8am: 

At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement—values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day.

Here’s how we support our 8Team:

• Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees.
• Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members.
• Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents.
• Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching.
• Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development.
• Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually).
• Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform.

At 8am, we don’t just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day.

Diversity, equity & inclusion at 8am:

At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. 

Security advisory:

Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology.  As such, our Talent Acquisition Team only follows legitimate hiring practices.  We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process.  All interviews take place over phone call, Zoom/Google Meet or in person.  All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.