Senior Revenue Operations Analyst

As a Senior Revenue Operations Analyst at accessiBe, you’ll play a critical role in shaping and maintaining the technical foundation of our Revenue Operations function. This is a highly hands-on, data-driven role that requires both strategic thinking and a strong executional mindset. You’ll be responsible for analyzing performance metrics, designing salesforce workflows, maintaining data governance, and partnering with cross-functional teams to support scalable revenue growth.

What You’ll Be Doing

• Build, manage, and continuously improve reporting dashboards to track sales performance, pipeline health, and SaaS metrics.
• Partner with Sales, Marketing, Customer Success, Finance, and Legal to improve process efficiency and cross-functional alignment.
• Work closely with sales reps and leaders on a daily basis to deliver real-time data, performance insights, and strategic recommendations that help with productivity, attainment, and growth.
• Evaluate & optimize our sales tech stack (i.e. Salesforce, SalesLoft, Gong, Zoominfo, Lusha), ensuring tools are well-integrated and fully leveraged.
• Lead initiatives related to CRM enhancements, process automation, and scalable operational infrastructure.
• Analyze sales behavior and funnel conversion data to identify process bottlenecks and opportunities for improving productivity.
• Own data accuracy and governance across our GTM systems, ensuring reliable inputs for reporting & decision making.

What We’re Looking For

• 3-7+ years of experience in Revenue Operations, Sales Operations, or Business Operations, preferably in SaaS or high-growth tech environments.
• Strong understanding of sales processes, metrics, and funnel dynamics.
• Expertise in Salesforce CRM, including building reports, dashboards, managing workflows, and understanding system architecture.
• Strong interest in leveraging AI and automation to improve GTM efficiency.
• Proficient in Excel/Google Sheets, with strong data analysis and visualization skills.
• Experience building and maintaining sales forecasting using pipeline data, conversion metrics, and historical trends.
• Experience with sales enablement and engagement platforms (i.e. SalesLoft, Gong, etc).
• Bonus: familiarity with CPQ process or tools.

In addition to extensive training and development plans, here are some of the other benefits we offer;

• The salary band for this position ranges from $100k - $120K, as well as bonus structure
• Health, dental, and vision insurance
• Hybrid work schedule, with a beautiful office in the heart of Flatiron District
• Dog friendly!
• Frequent social events and celebrations to celebrate our teams and achievements
• 401(k) savings plan
• Career Planning and Growth Opportunities 
• Opportunity to be a key employee of the world leader in online accessibility

Equal opportunities

We celebrate differences and embed it into every aspect of our workplace and product, as well as our community. accessiBe is proud and committed to providing equal opportunity employment to all individuals regardless of disability, race, color, religion, sex, sexual orientation, citizenship, national origin, veteran status, pregnancy or any other characteristic protected by law. In addition, accessiBe will provide accommodation to individuals with disabilities or a special need.

Please don't hesitate to share your needs when applying so that we can provide the necessary accommodations for an accessible and inclusive recruitment process.