The Senior RTCDP Technical Consultant designs and configures Adobe RTCDP, supporting customer data integration and activation workflows. Responsibilities include identity architecture, data modeling, segment creation, and ensuring data quality in collaboration with various teams.
Position Overview
The Senior RTCDP Technical Consultant is a hands-on expert in Adobe Real-Time Customer Data Platform (RTCDP). This role is responsible for designing, configuring, and validating the data and identity foundation that supports segmentation, activation, personalization, and downstream orchestration across AJO, Marketo, AEM, CJA, and external destinations.
You will work closely with Enterprise Architects, AEP engineers, AJO/CJA consultants, and Adobe teams to bring enterprise CDP use cases to life. You will shape data models, identity strategies, ingestion pipelines, and activation workflows to ensure unified profiles and high-quality data powering customer experiences.
Key Responsibilities
RTCDP Implementation & Configuration
- Configure RTCDP components including identity namespaces, datasets, schemas, and mapping workflows.
- Implement batch and streaming ingestion pipelines using sources, connectors, and APIs.
- Set up segment definitions, audience sharing, and activation readiness checks.
- Validate the end-to-end flow from ingestion → profile → segmentation → activation.
Identity & Profile Architecture
- Design and implement identity stitching frameworks across CRM IDs, ECIDs, hashed emails, AAIDs, and other identifiers.
- Configure identity graphs and verify stitching accuracy and profile completeness.
- Troubleshoot identity-related issues including profile fragmentation, namespace conflicts, and match rate drops.
Data Modeling & Governance
- Map CRM, behavioral, transactional, and event data to XDM classes and field groups.
- Implement governance, data minimization, and consent-related rules for activation.
- Ensure data quality, deduplication, normalization, and schema consistency.
Segmentation & Activation
- Build RTCDP segments (rule-based, event-based, account-based, and streaming).
- Configure and test activation destinations including:
- Paid media
- Marketing automation
- Cloud export destinations
- Validate activation performance, latency, and audience accuracy.
Cross-Solution Collaboration
- Work with AEP Technical Consultants to align datasets, schemas, and identity requirements.
- Partner with AJO Consultants to ensure journey triggers and decisioning rules receive accurate audience input.
- Support CJA Consultants to align event and profile datasets for reporting.
- Collaborate with Adobe and client architects to ensure system interoperability.
Quality, Testing & Delivery
- Evaluate ingestion success, data lineage, schema adherence, and governance compliance.
- Conduct QA across segments, identities, profiles, and activation endpoints.
- Identify risks tied to data completeness, identity match rates, or activation discrepancies.
- Produce documentation, mappings, runbooks, and client-facing technical reports.
Required Skills & Experience
Platform Expertise
- RTCDP (core)
- AEP (schemas, datasets, identities, sources)
- AJO (audience sharing + orchestration inputs)
- CJA (dataset readiness for reporting)
- Familiarity with AEM Assets where metadata-driven segmentation applies
Data Expertise
- Identity stitching
- XDM schema mapping
- Event-to-profile linkage
- Governance and privacy rules
- Batch and streaming ingestion pipelines
Solution Expertise
- Integration experience across CRM systems, ad platforms, Marketo, Workfront, ESPs, and web/mobile analytics
- Experience with AEP Query Service and Data Distiller for audience analysis and enrichment
Preferred Experience
- Strong SQL and data troubleshooting skills
- Experience with cloud platforms (Azure, AWS, GCP)
- Experience in enterprise MarTech ecosystems
- Strong client-facing and documentation experience
The base salary range for this position is $90,000 – $150,000 annually. Actual compensation may vary depending on experience, qualifications, geographic location, and other job-related factors.
Blue Acorn iCi New York, New York, USA Office
261 Madison Ave, 8th Floor, New York, NY, United States, 10016
Similar Jobs
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Sell Jira Service Management to SMB customers through inbound follow-up, outbound prospecting, product demonstrations, consultative discovery, and business-case development. The role drives new and expansion pipeline, manages territory and account plans, meets revenue quotas, supports upsell opportunities, and provides customer and market feedback to product, engineering, and marketing teams.
Top Skills:
Atlassian CloudJira Service Management (Jsm)
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
Build and deploy production backend services, third-party integrations, internal tooling, and voice agents for strategic enterprise customers. Work directly on site with customer technical and business teams, monitoring and optimizing live systems for accuracy, latency, and throughput. Collaborate with research and product teams to extend the platform, provide field feedback, and create reusable solutions. The role involves regular customer-site work, solution scoping, technical problem-solving, and end-to-end ownership of deployed systems.
Top Skills:
APIsCloud InfrastructureDockerGoJavaScriptKotlinKubernetesPythonRustSpeech-To-TextText-To-SpeechTypescriptVoice Ai
Edtech • Healthtech • HR Tech • Information Technology • Professional Services • Software • Telehealth
Manage outbound lead flow, generate sales opportunities via high-volume calls and emails, schedule appointments, document interactions in Salesforce, hand off qualified leads to sales, meet daily call quotas, and stay current with behavioral health trends.
Top Skills:
MS OfficeSalesforce
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
