Lead enterprise Salesforce delivery initiatives, managing project execution, team coordination, solution governance, and Agile practices to ensure high-quality outcomes.
The Senior Salesforce Technical Project Manager leads enterprise-level Salesforce delivery initiatives
across Salesforce Sales Cloud, Service Cloud and their associated integrations. This role requires a
strong mix of technical delivery leadership, project/program management, and cross-system integration
oversight, with an emphasis on MuleSoft-driven API-led connectivity.
This position acts as the bridge between business stakeholders, Salesforce engineering teams,
integration architects, and external system vendors. You will plan, coordinate, and manage complex
technical implementations, guide solution design discussions, and ensure delivery quality through
structured Agile methodologies, CI/CD governance, and best-practice architecture patterns.
The Senior Salesforce Technical Project Manager provides end-to-end oversight across technical design,
development, testing, deployment, and stabilization—ensuring predictable, high-quality outcomes for a
multi-cloud Salesforce environment and its connected enterprise ecosystem.
Primary Duties
- 1. Technical Project Leadership & Execution Oversight
- Lead multiple Salesforce and integration workstreams across Sales Cloud, Service Cloud, Health Cloud, Experience Cloud, and middleware (MuleSoft).
- Drive planning, estimation, solution walkthroughs, technical task orchestration, and cross-team execution management.
- Review and translate business requirements into actionable technical delivery plans.
- Oversee technical design sessions with Architects, Developers, and Integration Engineers.
- Coordinate with Salesforce Admins, Developers, DevOps Engineers, Integration Engineers, Data teams, Security and partner vendor teams.
- Facilitate alignment across parallel workstreams (Data, Security, Product, Analytics, Integrations).
- Ensure clear communication of project timelines, risks, decisions, and dependencies.
- Conduct regular 1-on-1s to align individual career goals with organizational needs, identifying growth opportunities for Admins and Developers alike.
- Set clear KPIs and performance benchmarks, providing constructive, real-time feedback to maintain a high-performing engineering culture.
- Ensure team adherence to best practices, standards, and governance processes
- Ensure technical solutions follow Salesforce best practices, data modeling standards, automation patterns, and platform guardrails.
- Work closely with Solution Architects and Security Architects to validate solution alignment and integration approach.
- Support detailed technical implementation planning, sequence diagrams, and cross-system process mapping.
- Oversee integration execution using MuleSoft (preferred), including API-led architecture, error handling, and orchestration.
- Ensure technical deliverables adhere to CI/CD practices using GitHub, Gearset, SFDX, automated testing, and environment governance.
- Oversee sandbox strategy, environment syncs, and release sequencing across DEV QA UAT PROD.
- Enforce release governance, quality gates, risk management, and deployment compliance.
- Act as the primary point of contact for program sponsors, product leadership, and senior technical stakeholders.
- Communicate status, risks, and decisions effectively across all levels of the organization.
- Manage external system integrators and vendor partners to ensure performance, quality, and contractual alignment.
- Track project KPIs, delivery velocity, risk registers, RAID logs, and overall program health.
2. Cross-Functional & Team Leadership
3. Salesforce Solution & Integration Delivery Governance
4. Agile Project Execution & Salesforce CI/CD Governance
5. Stakeholder, Vendor & Program Management
Minimum Qualifications
- Bachelor degree in Computer Science, Information Systems, Engineering, or related field.
- 10+ years of experience managing Salesforce or enterprise SaaS technology projects.
- 6+ years of experience as a Technical Project Manager or Program Manager in complex multi- system environments.
- Strong understanding of Salesforce Sales Cloud, Service Cloud, Health Cloud, Experience Cloud, and custom solutions.
- Working knowledge of Apex, Flows, Lightning components, Salesforce APIs, and data integrations.
- Experience delivering integration projects using MuleSoft or similar middleware (Snaplogic, Dell Boomi, Informatica etc..).
- Experience with Agile delivery frameworks, CI/CD pipelines, Git branching strategies, and DevOps tooling (GitHub, Gearset, SFDX).
- Demonstrated success managing cross-functional, multi-vendor teams.
Preferred KSAs
- Experience in healthcare, financial services, insurance, or other regulated industries.
- Working knowledge of Health Cloud provider/patient data models and care coordination workflows.
- Certification(s): Salesforce Administrator, Salesforce Platform App Builder, CSM, or SAFe certifications.
- Strong background in automation testing frameworks and release governance.
- Experience partnering with global consulting firms or managing large-scale multi-vendor programs.
- Exposure to Enterprise Architecture practices and API governance models.
- Strong understanding of Salesforce data architecture, security model, automation frameworks, and platform limits.
- Ability to participate in technical design reviews, evaluate solution options, and guide teams through design decisions.
- Familiarity with Salesforce release cycles, sandbox refresh strategies, deployment planning, and regression strategy.
- Knowledge of API-led integration patterns: System APIs, Process APIs, Experience APIs.
- Experience managing real-time, batch, and event-driven integrations.
- Ability to oversee API design, error handling, data transformation, authentication flows, and integration monitoring.
- Skilled in managing RAID logs, burn-down charts, delivery dashboards, and project financials.
- Strong facilitation skills to lead technical workshops, design discussions, and cross-team decision sessions.
- Strong analytical and problem-solving capabilities.
Domain Specific Experience
Salesforce Technical Delivery
Integration Architecture & Execution (MuleSoft Preferred)
Project/Program Leadership
Physical Requirements
- Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.
Who We Are:
Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.
What Does This Mean for You?
At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.
In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:
Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options
And much more!
At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.
Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants
Top Skills
Apex
Ci/Cd
Experience Cloud
Flows
Gearset
Git
Health Cloud
Lightning Components
Mulesoft
Salesforce Apis
Salesforce Sales Cloud
Service Cloud
Sfdx
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