Lead the development and implementation of ServiceNow solutions for clients. Participate in workshops, lead testing, and ensure best practices. Engage with clients to understand their needs and provide high-quality outputs.
Do you enjoy translating complex requirements into intuitive, well-designed digital experiences? Are you energized by building and configuring ServiceNow interfaces, including Service Portal and modern workspaces, that balance form and function? Do you thrive on a collaborative, remote team where thoughtful design, technical excellence, and a startup mindset go hand in hand?
Servos is looking for a Senior Experience Engineer with deep experience in ServiceNow interface design and Service Portal development, a strong attention to detail, and a passion for delivering high-quality, user-centered solutions.
Location: Remote (US)
We Are:
- An Elite ServiceNow partner specializing in Customer (CSM/FSM) and Creator Workflows (AppEngine)
- A virtual team with headquarters in Virginia and a regional office in Minneapolis
- Devoted to doing the right thing for our clients and team by leading with a human-first culture
- An experienced team of consultants who are dedicated to having fun and adding value
- Open minded and always welcoming new ideas and approaches
You Are
- A highly experienced ServiceNow Consultant with proven experience in the execution of ServiceNow implementations with a focus on ServiceNow interface configuration.
- Packing at least 4 years of ServiceNow development, configuration and implementation experience.
- Bringing project experience implementing a new, or configuring an existing, configurable workspace or service portal.
- Experienced in the following preferred areas: Service Portal, Core UI, Mobile UI, Workspace.
- Someone with a keen attention to detail to ensure the highest quality output for our clients.
- Knowledgeable of web accessibility standards and development practices.
- Well versed in navigating and utilizing industry standard web design tools such as Figma.
- Client-centric with strong communication and presentation skills.
- Passionate about doing the right thing, no matter how many times it takes.
- An adventurer who wouldn’t mind traveling up to 20% of the time.
What You’ll Do:
- Engage as a lead technical resource on projects with our team to develop and implement experience solutions for our clients on ServiceNow
- Participate in and/or lead design, requirement or technical workshops
- Lead development, testing and deployment activities with some of ServiceNow’s top enterprise clients
- Develop a keen understanding of the solutions we implement and our client’s business
- Be an expert in ServiceNow best practices and the products we implement
- Stay up to date with the latest ServiceNow versions and features
What We Offer:
- A family first culture with unlimited PTO after the first year
- Health benefits with free coverage for you and competitive rates for your family
- 401k plus a match and a variety of other benefits
- An investment in your continued growth and development with training opportunities and certifications
- The opportunity to make a difference with other ServiceNow experts who truly believe in teamwork and changing the world
Top Skills
Figma
Servicenow
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