Senior Site Reliability Engineer

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The audio revolution is here – and iHeart is leading it!  iHeartMedia, the number one audio company in America, reaches 90% of Americans every month -- a monthly audience that’s twice the size of any other audio company – almost three times the size of the largest TV network – and almost 4 times the size of the largest ad-supported music streaming service.  In fact, we have:

• More #1 rated markets than the next two largest radio companies combined;

• We’re the largest podcast publisher, with more monthly downloads than the second- and third-largest podcast publishers combined. Podcasting, the fastest-growing new media, today has more monthly users than streaming music services or Netflix;

• iHeart is the home of many of the country’s most popular and trusted on-air personalities and podcast influencers, who build important connections with hundreds of communities across America;

• We create and produce some of the most popular and well-known branded live music events in America, including the iHeartRadio Music Festival, the iHeartRadio Music Awards, the iHeartCountry Festival, iHeartRadio Fiesta Latina and the iHeartRadio Jingle Ball Tour;

• iHeartRadio is the #1 streaming radio digital service in America;

• Our social media footprint is 7 times larger than the next largest audio service; and

• We have the only complete audio ad technology stack in the industry for all forms of audio, from on demand to broadcast radio, digital streaming radio and podcasting, which bring data, targeting and attribution to all forms of audio at an unparalleled scale.  As a result, we’re able to combine our strong leadership position in audience reach, usage and ad tech with powerful tools and insights for our sales organizations to help them build success for their clients at a more efficient cost than any other option. 

Because we reach almost every community in America, we’re committed to providing a range of programming that reflects the diversity of the many communities we serve – and our company reflects that same kind of diversity.  Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone.

Only one company in America has the #1 position in everything audio: iHeartMedia!

If you’re excited about this role but don’t feel your experience aligns perfectly with the job description, we encourage you to apply anyway.  At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do!

What We Need:

What You'll Do:

• Standardize and modernize Amazon EKS platforms & AWS Serverless Suites, including all Cutting-Edge Managed Services from AWS adhering to DevOps best practices. 

• Provide expertise and hands on implementation of large-scale, mission critical Kubernetes workloads with High Resiliency and multi-region architecture.   

• Work collaboratively with 2 to 5 Site Reliability Engineers. 

• Champion accountability; take responsibility through actions & thoughts. 

• Design and implement end-end CI/CD pipelines with CDK and CodePipeline, including integrating with source control, build tools and deployment targets like CFT stacks. 

• Prioritize & re-align quickly to adapt to a demanding fast paced Shift Left environment.  

• Maximize automation to improve speed and quality while relentlessly driving low-value, repetitive work out of our operational activities.   

• Work with our application delivery teams to design and build scalable and maintainable solutions for our customers. 

• Enforce GitOps workflow where Git is the source of truth for EKS clusters and app state in a multi-account and multi-region environment (FluxCD/ArgoCD).   

• Develop baselines for governance, consumption/cost and performance to ensure that our elastic cloud-based applications operate efficiently, securely and with zero down time.   

• Run Reliability Incident management processes along with Root Cause Analysis, developing Runbooks, & Self-Healing architecture. 

• Instill Standardization in DevOps processes across a wide range of applications.   

What You'll Need:

• 6+ years of hands-on experience in public cloud specifically AWS.    

• 3+ years of leading SRE/DevOps teams across complex AWS ecosystems.   

• Deep understanding of high velocity SDLC best practices along with CI/CD & Application/infrastructure Monitoring practices to operate workloads at high scale.   

• Expert proficiency in Kubernetes, Terraform, AWS CDK, Lambda, API Gateway, Route53, S3, EC2, Load Balancing, DynamoDB, CloudWatch, IAM, Networking, IOT, SQS, Event Bridge, etc.   

• Adept at solving & troubleshooting High volume Distributed architecture applications running on AWS. 

• Demonstrated ability to design, build, and maintain AWS infrastructure using AWS CDK (TypeScript preferred) with strong modular patterns (multi-stack, multi-account, multi-region). 

• Strong understanding of GitOps methodologies, experience in implementing and managing multiple environments through declarative configuration management versioned in Git repos and applied via automated tools like Flux or ArgoCD. 

• Hands-on experience managing large-scale, production EKS clusters across multiple regions and AWS accounts. 

• Deep knowledge of AWS Cost optimization techniques such as Reserved Instances, Spot Instances, and Life Cycle Management.  

• Proven ability to build highly secure AWS Infrastructure with a security first mindset. 

• Proven ability to collaborate and build strong relationships with development teams including Conflict Resolutions & driving decisions/initiatives.   

• Strong software development background including knowledge of microservices architecture along with fluency in JavaScript, TypeScript, or Node.JS or Python. 

At least one among the following AWS Certifications:   

• AWS Solution Architect Associate   

• AWS Solution Architect Professional   

• AWS DevOps Associate   

• AWS DevOps Professional    

• Professional Kubernetes Certifications   

What You'll Bring:

• Respect for others and a strong belief that others should do this in return

• Expertise with various technical disciplines and applications

• Close attention to detail and quality orientation

• Ability to multitask on a variety of critical projects

• Ability to work independently, while also collaborating with others

• Strong communication skills, particularly when explaining complex technical information

• Ability to provide solutions to problems in situations that are atypical/infrequent

• Analytical thinking and the ability to identify patterns

• Efficiency with own work and impact of team results

• Informal leadership capabilities with an interest in mentoring less experienced team members

Compensation:

Salary to be determined by multiple factors including but not limited to relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data.

$120,000 - $150,000

Location:

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Benefits:

iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:

• Employer sponsored medical, dental and vision with a variety of coverage options

• Company provided and supplemental life insurance

• Paid vacation and sick time

• Paid company holidays

• A Spirit day to encourage and allow our employees to more easily volunteer in their community

• A 401K plan

• Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving

• ​A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

We are accepting applications for this role on an ongoing basis.

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Non-Compete will be required for certain positions and as allowed by law.

Our organization participates in E-Verify.  Click here to learn about E-Verify.