Senior Social Content Manager

At Jellyfish we believe that our individual differences are our greatest assets. We are passionate about empowering every employee to reach their full potential and contribute their unique perspectives to our collaborative environment. We are an equal opportunity employer and firmly believe that a diverse and inclusive workforce drives innovation and leads to better solutions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other personal characteristics that make them who they are.

Jellyfish is a full service global digital agency, combining strategy, creative, data and media buying and planning expertise with technology under one integrated roof. With almost 2,000 Jellies across 38 offices worldwide, we are the unconventional global partner of the future. We understand both brand and activation. We ensure our clients reach, influence and connect with the right audiences and fans based on data that reveals the insights to provide creative solutions across any platform. In short, we create culturally relevant creativity that cuts through the clutter and sets hearts (and feeds) on fire. As part of the Brandtech Group we're at the forefront of the deployment of GenAI tools across every aspect of what we do and in PencilPro we have the world's No 1 generative AI platform, revolutionizing the process of creative production, distribution and performance prediction. Fast Company Most Innovative Companies 2024.

As Senior Social Content Manager, you will lead the daily delivery of our clients’ social media presence to achieve their goals. You will lead complete projects while providing oversight and support to junior team members. Reporting to VP of Content, you will oversee the delivery of social media calendars, ensuring all content aligns with platform best practices and client goals. Additionally, you will manage creator/influencer management, while also driving innovation in social media strategies.

The salary range for this position is $95,000 - 116,238 USD, annually.

Responsibilities

• Manage asset delivery for our clients' social media output. This includes support and oversight of design and post-production briefing processes, working with Content Managers and ensuring best practices are followed.
• Oversee social copy development, ensuring it aligns with brand voice and platform best practices. This includes support in the development of Tone of Voice guidelines.
• Social lead on client events/shoots, directing talent. This includes pre production and content capture at client events/shoots.
• Manage our client's social media channels, from development through to delivery of social media calendars (for both paid and organic assets, to planning posting schedules, publishing and community management.

• Improve strategic creative ideas and support new business opportunities, including deck development and client presentations.

• Lead the delivery of social media reports for our clients, applying social best practices to provide analysis and optimizations.
• Lead all talent management including research and profile sourcing, development/oversight of talent briefs and provides feedback on content production.
• Support new business activities, including social strategy/brainstorming, deck development, and client presentations.
• Take lead when talking to clients by email, call or in-person.

• Understanding of paid media creative and 6+ years of experience working with media agencies.
• Expertise across all social media platforms: Meta (Facebook, Instagram), X, TikTok, YouTube, Snapchat, Pinterest, LinkedIn, Threads, Twitch.
• Full‑stack production fluency: Comfortable with cameras/phones, lighting, audio, and quick‑turn editing workflows (Adobe CC, DaVinci, CapCut, Frame.io, etc.) for vertical and horizontal formats.
• Expertise of Platform Business Manager (i.e Facebook business manager, X business, Snapchat for Business, TikTok Studio) and native platform tools/products: Proficiency with these tools and using them is necessary .
• A personal interest in popular culture and an understanding of social audiences and fandoms by speaking the language of the internet.

Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.

💰 Reward: You'll receive a loyalty salary increase on your Jellyfish anniversary in addition to joining our discretionary annual bonus scheme.

💫 Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.

📈 Growth, Your Way: Grow your career with one paid day each month for self-development and access to LinkedIn Learning with unlimited online courses.

🏥 Health Insurance: We provide a private health insurance policy that includes visual and dental plan coverage.

Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to [email protected].

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