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About Us:
Torch Dental is a rapidly growing start-up whose mission is to improve the lives of healthcare providers by simplifying supply ordering, providing transparent pricing, and modernizing a previously outdated ordering process. Torch is targeting the $100+ billion office-based healthcare supply industry, starting with dental practices. Our innovative e-commerce software platform streamlines healthcare professionals’ procurement process and secures the best prices for products.
We are a close‑knit team that enjoys working together every day to solve real‑world problems. We obsess over customer satisfaction, promote a strong bias for action, encourage team members to engage in impactful work, and foster a one team culture. Our goal is to create better solutions to help healthcare professionals succeed, and we are looking for people like you to help bring this vision to life.
Your Impact:
As a Senior Backend Engineer at Torch, you’ll play a key role in evolving our platform’s architecture, building high-performance distributed systems, and developing agentic workflows that power our next generation of AI-enabled product experiences. You’ll design the backend systems that support LLM-powered features at scale - whether that means orchestrating web or voice agents to fetch data, building reliable workflows and safeguards for ingestion and normalization, or ensuring everything operates securely and compliantly.
Responsibilities:
- Design, integrate, and operate LLM-powered and agentic workflows for claims data.
- Build and maintain HIPAA-compliant systems for sensitive healthcare data.
- Lead decisions around security, compliance, cost, performance, and scaling of AI workloads.
- Implement robust monitoring, alerting, and observability systems for AI pipelines and production modules.
- Collaborate cross-functionally with engineering, product, and operations teams to integrate AI capabilities into Torch’s platform.
- Mentor and guide other engineers on best practices on both backend engineering and agentic workflows.
What we are looking for:
- 5+ years of experience in software engineering.
- Strong experience with cloud platforms (AWS, GCP, Azure) and deploying secure, compliant workloads.
- Demonstrated record of building scalable, secure, and reliable systems.
- Comfortable collaborating with non-engineers, including product managers, designers, and business stakeholders.
Bonus:
- Experience leading AI infrastructure projects end-to-end in a startup environment
- Contributed to architecture or coding standards for engineering teams.
- Experience in early-stage product ideation and design for AI-enabled features.
- Hands-on experience with containerization/orchestration (Docker, Kubernetes) and infrastructure-as-code tooling (Terraform, Pulumi) for provisioning and managing cloud resources.
Compensation and Benefits:
- Salary Range: $180K - $220K
- Comprehensive medical, dental, and wellness benefits
- 401k benefits with Empower
- Unlimited paid time off (PTO)
- Maternity and Paternity leave
- Medical and dental coverage with Aetna
- Work from home stipend
- Commuter benefits for hybrid employees
- Fully stocked pantry and fridge for hybrid employees
- An employee-driven culture with happy hours, team events, and other initiatives to celebrate our many successes
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Torch Dental New York, New York, USA Office
Our office is located just blocks from Union Square, and in a central part of the city. There are many restaurants along with various trains nearby!
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
