Senior Solutions Engineer - Major Accounts

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

About our job descriptions

When applying for any of the roles in F5, please note that our ideal candidate does not necessarily meet all the posted requirements. In fact, this is just a representation of how we know the job has been done in the past. Reach out, even if you don’t check all the boxes here but believe you bring your own unique capabilities that can be utilized to ensure the success of the position and the organization.

The SE Job Overview: 

The Senior Solutions Engineer (SE) in Major Accounts at F5 is a sales and technical role focusing on the largest F5 customers in the U.S. The SE’s primary responsibility is to support the sales team with technical skills and provide technical knowledge around F5 solutions to our customers. An SE must have excellent technical skills and knowledge of F5 products and the “eco-system” we work in to be effective. Fear not; we provide training and certification to keep abreast with these critical skills! 

The high-level objective is to achieve the allocated sales target and sell relevant F5 solutions and products to our customer's business needs in partnership with the Sales Account Manager. From our customer(s) perspective, the SE is a trusted adviser who proactively learns and understands their technical and business challenges and can propose effective solutions to mitigate their concerns/offer gainful solutions. The F5 SE presents technical features and business benefits in the Technical Value Proposition.

Sounds interesting? Read on!

What you’ll do:

• Articulate the F5 product strategy, messaging, and positioning of F5’s value proposition and solutions for customer business objectives 

• Provide technical expertise through sales presentations, solution designs, solution demonstrations, and proof of concepts by various mediums – in-person/virtual presentations, whiteboards, etc 

• Determine viability of opportunity and map out organizational structure. 

• Drive the sales process in partnership with the Account Manager by identifying the Technical Decision Maker getting their technical validation, support, and sponsorship.  

• Consistently provide world-class customer service through the customer life cycle.

• Work collaboratively with internal technical and sales resources, share best practices updates, and offer and seek expertise as the need arises in various opportunities. 

• Serve as a technical expert and trusted advisor for F5 Distributed Cloud solutions, partnering with sales teams to design and deliver secure, cloud-native application and networking services to our customers. 

• Provide deep expertise in API security, helping customers protect, manage, and scale their API ecosystems. 

How you’ll do it:

• Experience with F5 Products, including BIG-IP (LTM, GTM/DNS, APM, SSLO, and ASM/AWAF)

• Advanced knowledge of ADCs and TCP/IP networking

• Experience with F5 iRules and other customizations

• Advanced F5 solution knowledge and how to effectively use them to solve customer challenges

What you’ll bring:

• 5+ years of related industry experience 

• BS/BA or equivalent work experience

• Familiarity/experience with F5 or similar industry solution deployment is a plus 

• Relevant certifications are a plus

• Strong interpersonal and presentation skills required

• Ability to collaborate and thrive in a fast-paced, high-performance environment

What you’ll get:

• This is a self-driven role, so career growth and development is available at every career stage. 

• Competitive pay, family-friendly benefits, and cool perks

• Tuition assistance for professional development

• Culture of giving back, strong diversity and inclusion interest groups

Note: 20-30% Travel will be required in this role.

#LI-EM1

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting [email protected].