Senior Solutions Engineer, Matterport - New York, NY

Job Description

• Serve as the primary technical authority for the most complex, high-value, and strategically significant sales opportunities, including enterprise and global accounts.
• Advise executive-level customer stakeholders on architectural decisions, security posture, integrations, and long-term platform strategy.
• Act as a trusted technical advisor to internal sales leadership on deal strategy, risk assessment, and solution positioning.
• Define and lead advanced solution architectures, custom integrations, and proof-of-concept engagements that address ambiguous, multi-system customer requirements.
• Set technical standards for demonstrations, pilots, and solution validation efforts across the Solutions Engineering organization.
• Own and guide resolution of non-standard, high-risk technical challenges with accountability for outcomes that impact revenue and customer trust.
• Organizational Thought Leadership
• Establish best practices, methodologies, and technical frameworks used by the broader Solutions Engineering team.
• Influence company-wide technical selling strategy, including how Matterport positions security, integrations, data workflows, and platform extensibility.
• Serve as a recognized internal subject matter expert across 3D capture, spatial data workflows, cloud architecture, and enterprise integrations.

• Provide authoritative field insight to Product Management, Product Marketing, Security, and R&D to shape roadmap prioritization, enterprise readiness, and competitive differentiation.
• Translate customer and partner needs into actionable product and platform recommendations with clear business rationale.
• Contribute to broader organizational initiatives that require deep technical and commercial judgment.

• Design and deliver advanced technical training programs for Solutions Engineers, Account Executives, and strategic partners.
• Mentor senior and mid-level Solutions Engineers, raising the overall technical bar of the organization.
• Guide onboarding and development frameworks to support scale, consistency, and technical excellence.

• Lead enterprise-level security, privacy, and compliance discussions with customers and partners.
• Act as a technical escalation point for security-related inquiries and solution reviews.
• Partner with internal security and legal stakeholders to align customer requirements with Matterport’s policies and capabilities.
• External Representation
• Represent Matterport as a technical thought leader at industry events, executive briefings, webinars, and conferences.
• Engage with strategic partners and ecosystem vendors to define joint solution approaches and integration strategies.

• Provide leadership coverage and decision-making support during manager absences.
• May direct or coordinate the activities of other Solutions Engineers on complex initiatives without formal people-management responsibility.

• Bachelor’s degree from an accredited, not-for-profit, in-person college or university.
• A track record of commitment to prior employers.
• 8+ years of experience supporting B2B SaaS solutions in a pre-sales or technical consulting capacity, with demonstrated enterprise-level impact.
• Proven history of long-term commitment and progression within prior organizations.
• Exceptional executive-level communication skills, with the ability to influence technical and non-technical stakeholders across functions and seniority levels.
• Deep experience with APIs, SDKs, and custom integrations, including hands-on prototyping using technologies such as JavaScript and GraphQL.
• Advanced understanding of 3D data types (models, point clouds, imagery) and the workflows customers use to operationalize spatial data.
• Strong knowledge of cloud platforms, security architecture, and authentication technologies (e.g., AWS, SAML, OAuth).
• Working understanding of machine learning and AI concepts as applied to data-driven products.
• Willingness and ability to travel up to 50% as business needs require.

• Extensive expertise in reality capture technologies and the competitive landscape.
• Deep knowledge of the Matterport platform, ecosystem integrations, and partner offerings.
• Advanced familiarity with 3D modeling, visualization, and construction/engineering platforms such as Autodesk, SketchUp, Procore, PlanGrid, Unity, Unreal Engine, or similar.
• Experience shaping technical strategy for large partners or enterprise customers.
• Recognized externally or internally as a subject matter expert in spatial data or related technologies.

• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug 
• Life, legal, and supplementary insurance 
• Virtual and in person mental health counseling services for individuals and family 
• Commuter and parking benefits 
• 401(K) retirement plan with matching contributions 
• Employee stock purchase plan 
• Paid time off 
• Tuition reimbursement 
• On-site fitness center and/or reimbursed fitness center membership costs (location dependent) 
• Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups 
• Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks 

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing