Senior Staff Engineering Manager - Applied AI

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. 

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. 

When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

The Government Employees Insurance Company (GEICO) is a private American auto insurance company with headquarters in Chevy Chase, Maryland. GEICO is a wholly owned subsidiary of Berkshire Hathaway and is the third largest auto insurer in the United States. In 2024, GEICO earned premiums worth over $43 billion U.S. dollars.

GEICO is in the midst of an exciting transformation as a product and tech powered company. We are looking to recruit Senior Engineering Manager to lead a newly formed Applied AI & ML engineering team. As the founding manager, you’ll lead 7–10 engineers to ship production-grade AI capabilities for the claims domain, shape the roadmap with product, and partner closely with AI Platform teams to leverage shared model, data, safety, and tooling capabilities.

What you’ll do

• Partner with product, data science, and AI Platform teams to define and deliver an Applied AI roadmap for claims tied to measurable business outcomes.
• Lead end-to-end delivery of AI features in the claims domain (e.g., claims triage/routing, adjuster assistance, subrogation/recovery opportunities, workload optimization).
• Establish robust MLOps/LLMOps (model/prompt/version management, evaluation, feature/vector stores, CI/CD for ML, online/batch inference, cost/performance tuning).
• Rapidly prototype using AI-assisted development tools (e.g., Cursor, Claude Code) to validate concepts and accelerate delivery.
• Ensure reliability, security, and Responsible AI (privacy-by-design, guardrails, human-in-the-loop, auditability).
• Drive engineering excellence (clean architecture, scalable APIs, event-driven integration, observability, automated testing, SLOs/runbooks/on-call).
• Recruit, coach, and grow a high-performing team; champion Agile practices and operational excellence.

Qualifications Required

• 10+ years hands-on software or solutions engineering; recent experience architecting/building production systems.
• 5+ years leading Agile teams delivering customer-impacting products.
• Proven track record shipping AI/ML-enabled features to production with measurable impact.
• Strong cloud experience (AWS or Azure); CI/CD, SDLC, and modern engineering practices.
• Practical MLOps/LLMOps experience (model lifecycle, telemetry, A/B testing, online and batch inference).
• Excellent stakeholder management and communication; Bachelor’s in CS/IS or related field (or equivalent experience).

Preferred

• Experience leveraging frameworks such as Spring AI, LangChain, and Embabel to build AI-enabled applications.
• Java/Python services; Kubernetes/EKS, serverless; Kafka/Kinesis; lakehouse (Delta/Iceberg); vector DBs; feature stores; model registries (MLflow/SageMaker/Databricks); orchestration (Airflow/Ray); observability (OpenTelemetry/Prometheus).
• LLM-specific tooling: RAG, prompt engineering, safety/guardrails, red-teaming, evaluation frameworks.
• Insurance/claims, fraud, or contact center AI experience at scale.

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Annual Salary

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

The GEICO Pledge:

Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.

We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind.  You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.