Senior Strategic Account Manager, Financial Services

WHO WE ARE

Nova Credit is a credit infrastructure and analytics company that enables businesses to grow responsibly by harnessing alternative credit data. The company leverages its unique data infrastructure, industry-leading analytics & FCRA-compliance to help lenders fill in the gaps that exist in traditional credit analytics. Nova Credit provides access to the fragmented universe of consumer financial data and transforms it into compliant, actionable risk analytics through a suite of solutions designed to increase conversion through expanded coverage, speed, and reliability. Nova Credit supports over 7,000 businesses including organizations such as HSBC, SoFi, Scotiabank, Appfolio, and Yardi, who work with Nova Credit to make smarter credit decisions through cash flow underwriting with Cash Atlas™, quickly and accurately verify income with Income Navigator, verify income and assets with Eligibility Compass, and reach new-to-country consumers with Credit Passport®. We were recently named in Forbes’ Fintech 50 in 2025 and Built In’s Best Places to Work, 2025.

Nova Credit offers a dynamic and inclusive work environment where you can meaningfully impact the lives of people historically excluded from the credit system. We value diversity, intellectual honesty, and innovation and are committed to supporting our team members' professional growth and development. If you're passionate about leveraging technology to drive financial inclusion, we want to hear from you!

THE OPPORTUNITY

As a Senior Strategic Account Manager (IC4) at Nova Credit, you'll drive the complete lifecycle success of our most strategic enterprise customers. You'll identify and develop new business opportunities while growing and deepening relationships with our largest Financial Services clients—both banking and non-banking institutions.

Taking a highly consultative approach, you'll build deep, trust-based relationships across your portfolio. We're seeking a seasoned individual contributor who can own and accelerate rapid revenue growth through new logo acquisition and expansion within existing customer accounts.

This is a full-time hybrid role (3 days per week in office on Mondays, Tuesdays, and Thursdays) based in the NYC Metropolitan area, reporting to our Head of Financial Services. Occasional travel will be expected for client onsites (i.e. day or overnight trips), as well as multi-night company and team offsites. 

WITHIN THE FIRST MONTH, YOU'LL:

• Understand Nova Credit's value proposition, product, and processes, along with our prospects and customers' business models, macro environments, and organizations
• Meet your prospects and customers; begin defining account plans focused on rapid scaling and differentiation strategies
• Begin identifying and researching new business development opportunities within your portfolio

WITHIN THE FIRST QUARTER, YOU'LL:

• Master the full Nova Credit Product Platform with a deep focus on Financial Services use cases, including user acquisition funnels, credit risk decisioning, and portfolio growth strategies for lenders
• Proactively establish external relationships, drive the pre-sales process, lead Quarterly Business Reviews (QBRs) / Executive Steering Committees (where relevant), interface with C-suite executives at Financial
• Services organizations to align on joint business objectives and growth targets
• Lead & execute targeted business development activities to generate new pipeline
• Effectively use data analytics to understand customer acquisition patterns, portfolio performance, and usage optimization for consumer lending products
• Develop compelling strategic narratives and presentations tailored to different executive audiences

WITHIN THE FIRST YEAR, YOU'LL:

• Deliver significant revenue growth in line with company projections through strategic account expansion
• Qualify and execute expansion opportunities spanning consumer acquisition marketing, credit policy optimization, and technology enhancements, including up-sells and cross-sells tailored to fast-scaling consumer lenders
• Successfully close new logo deals through presales activities, contributing to net-new revenue targets
• Serve as Nova's "voice of the consumer lending customer" by surfacing feedback and advocating for roadmap priorities that strengthen value for your book of business
• Mentor team members and contribute to best practices for managing high-growth Financial Services accounts

QUALIFICATIONS:

• 8+ years of experience as an Enterprise Account Manager, Strategic Partnerships Lead, Management Consultant, or Enterprise Account Executive, ideally, with proven success managing enterprise-grade financial services customers, including Top 20 banks and large financial institutions
• Demonstrated expertise in both account management and business development, with experience in identifying and closing new business opportunities alongside expertly managing existing accounts
• Executive-level communication and strategic synthesis skills - Ability to distill complex concepts into strategic narratives for C-suite audiences, with proven storytelling abilities and diplomatic probing skills to uncover true customer needs; experience in structuring problems and delivering executive-ready recommendations
• Hyper-ownership mentality with coachability - Strong sense of urgency and accountability, with the ability to manage numerous high-complexity enterprise accounts while receiving feedback constructively and continuously improving
• Data-driven problem solver - Keen ability to support complex business decisions and provide innovative solutions with rapid time-to-value for financial services clients
• Entrepreneurial mindset - Thrive in fast-paced environments with high autonomy, proactively seeking revenue opportunities, and building new processes across technical and business teams