Senior Director, System Integrators (SIs) and Global MSPs

About GTT:

GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications – anywhere in the world. We serve thousands of organizations, bringing together the right people, partners and technology to reduce the burden on IT teams and solve the most pressing networking and security challenges. Built on our top-ranked global Tier 1 network, GTT Envision is a single global technology platform to connect, orchestrate, virtualize and automate enterprise networks, enabling customers with consumable solutions to achieve business missions and meet ongoing demand when, where and how needed. Our portfolio includes SASE, SD-WAN, security, internet, voice and other connectivity options, complemented by a suite of professional services and exceptional sales and support teams in local markets around the globe. We partner with our customers to deliver Greater Technology Together. For more information, please visit www.gtt.net.

Role Summary:

We are seeking a strategic and results-driven System Integrator (SI) and Global MSP Leader to lead our global SI & MSP partner program. This role will be responsible for developing and managing relationships with system integrators and global MSPs driving partner-influenced revenue and ensuring technical excellence across our ecosystem. The ideal candidate will have a strong background in partner strategy, systems integration, and cross-functional leadership.

Job Scope/Supervision:

This role interacts and collaborates with all departments within our agents and GTT.

Duties and Responsibilities:

• Partner Program Strategy: Design and evolve the SI partner program, including incentives, enablement, and performance metrics.
• Relationship Management: Build and maintain strategic relationships with Global, Regional, and Boutique System Integrators.
• Sales Enablement: Collaborate with sales teams to drive partner-influenced pipeline and revenue growth.
• Technical Oversight: Ensure SI partners meet technical competency standards across integration disciplines.
• Program Operations: Manage onboarding, compliance, reporting, and continuous improvement of the SI program.
• Cross-functional Collaboration: Work closely with product, marketing, and customer success teams to align partner capabilities with business needs.
• Market Intelligence: Stay informed on industry trends, competitive landscape, and emerging technologies.

Required Experience/Qualifications:

• Bachelor’s degree in Business, Engineering, or related field (MBA preferred)
• 8+ years of experience in partner management, systems integration, or channel sales
• Proven track record of building and scaling partner programs
• Strong understanding of integration technologies (cloud, automation, data, infrastructure)
• Excellent communication, negotiation, and leadership skills
• Experience with CRM and partner management platforms (e.g., Salesforce, PRM tools)
• Ability to travel as needed (up to 25%)

Desirable Experience/Qualifications:

• Experience working with GSIs like Accenture, Deloitte, or Capgemini
• Familiarity with partner programs and certification frameworks
• Technical certifications in cloud or automation platforms

Hours/Travel/Shift:

• Up to 25% travel

Core Competencies

• Business Acumen: Knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.
• Products and Services: Knowledge of major products and services and product and service groups; ability to apply knowledge of product and service appropriately to diverse situations.
• Effective Communications: Understanding of effective communication concepts, tools, and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
• Networking: Understanding of the business value of creating mutually beneficial relationships with individuals outside of incumbent's own organization and ability to generate productive relationships with internal and external partners that improve access to resources and expertise.
• Channel Sales: Knowledge of various channel sales strategies and solutions used to execute and fulfil a sales plan; ability to sell a hospitality organization's brand, products, and services through multiple and diverse avenues.
• Sales Proposals and Presentations: Knowledge of sales processes, tools, and techniques; ability to prepare and present formal recommendations for how the organization can meet the customer's needs.

Universal Competencies

• Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes, enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results oriented.
• Customer First (Customer Facing): Knowledge of customer interactions, creating a culture of accountability, collaboration, and partnership. Ability to build an environment supporting customer value creation at every level.
• Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends.

EEO Statement

GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT’s employees to perform their job duties may result in discipline up to and including discharge.

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