Senior Training and Education Specialist

POSITION SUMMARY:

The Senior Specialist leads the design, development, administration, and optimization of learning solutions and learning technology for AtriCure’s Professional Education programs. This role develops effective learning experiences for employees and physicians, manages LMS content and functionality, supports reporting and approvals, and collaborates with cross-functional partners to align training with business, compliance, and learner needs.

ESSENTIAL FUNCTIONS OF THE POSITION:

• Design and develop learning solutions, including eLearning, webinars, assessments, job aids, print materials, and multimedia content
• Apply instructional design, adult learning, and assessment principles to create effective, measurable learning experiences
• Configure, maintain, and optimize the LMS, including courses, certifications, enrollments, user access, reporting, and system functionality
• Upload, test, update, and maintain training content and materials within designated platforms
• Partner with subject matter experts, stakeholders, IT, Quality, vendors, and cross-functional teams to define objectives and align learning programs with organizational needs
• Ensure training and certification materials are accurate, current, approved, and aligned with product, procedural, software, sales, and marketing updates
• Manage content delivery, CMR approvals, expirations, and timely publication through approved systems and processes
• Analyze LMS data, reports, learner performance, system usage, and stakeholder feedback to recommend improvements
• Serve as the primary contact for LMS inquiries, troubleshooting, guidance, documentation, and user training
• Support LMS updates, enhancements, integrations, vendor coordination, and adoption of learning technology best practices
• Assist with project intake, vendor-supported content development, and provide guidance on learning strategies, tools, and technologies

ADDITIONAL ESSENTIAL FUNCTIONS OF THE POSITION:

• Regular and predictable work performance
• Ability to work under fast-paced, dynamic conditions
• Ability to make decisions, use good judgement, and prioritize work across multiple projects
• Ability to collaborate effectively and provide leadership across teams
• Ability to travel up to 20%
• Additional duties as assigned

BASIC QUALIFICATIONS:

• Bachelor’s degree in instructional design, educational technology, information systems, or related field
• 5+ years of experience in instructional design, adult learning, learning technology, or related learning and development roles
• 2+ years of LMS administration experience, including reporting, enrollments, course management, certifications, and user access controls
• Experience with LMS platforms such as Cornerstone, SuccessFactors, Workday Learning, or similar systems
• Proven ability to develop multi-modal learning solutions, including eLearning, mobile, print, web, assessments, and multimedia content
• Advanced proficiency with Microsoft Office and content development tools such as Adobe Captivate, InDesign, or similar applications
• Strong organization, communication, customer service, problem-solving, project management, and stakeholder management skills
• Ability to manage complex projects, influence stakeholders, mentor team members, and support continuous improvement

PREFERRED QUALIFICATIONS:

• Experience with Cornerstone Learning Management System or Cornerstone OnDemand
• Experience working in the cardiovascular medical device industry, healthcare, or other regulated environment
• Experience with instructional design standards, eLearning standards, learning analytics, and emerging learning technologies

OTHER REQUIREMENTS:

• Ability to regularly walk, sit, or stand as needed
• Ability to occasionally bend and push/pull as needed
• Ability to pass pre-employment drug screen and background check

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