Lead UX design for digital channels, conduct user research, create prototypes, guide junior designers, and ensure design aligns with business goals.
Lead the user experience design efforts for the credit unions' digital channels. Responsible for user research, interaction design, and usability testing of our features and products. Shape the overall user experience strategy and provide guidance to the design team, while partnering with product managers, software engineers and quality assurance engineers to build innovative financial solutions for members.
Education & Years of Experience
In Lieu of Education
License/Certifications/Training
Compensation & Benefits:
Typical hiring range: $84,200 - $131,100 Annually. Actual compensation will be determined using factors such as experience, skills & knowledge.
Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match
*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.
Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.
The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
- Provide strategic direction for the user experience, aligning design decisions with business goals. Collaborate with product managers and other stakeholders to define and refine the product vision
- Conduct user research to understand user needs, behaviors, and pain points. Develop member journey maps to guide design decisions
- Define and implement information architecture and design systems for complex digital ecosystems. Contribute to the development and maintenance of established design systems to ensure consistency across products
- Create high-fidelity prototypes and design mockups to communicate and test design concepts. Lead the development of interactive and dynamic interfaces that enhance user engagement
- Plan and oversee usability testing sessions, interpreting results to inform design improvements. Provide guidance to designers in conducting effective usability testing and iterating designs based on feedback
- Collaborate with cross-functional teams, provide design leadership throughout the product development lifecycle
- Guide junior designers, foster a collaborative and growth-oriented team culture
- Contribute to the development of the design team through knowledge-sharing and skill-building initiatives
Education & Years of Experience
- Minimum- 4 Year Bachelors Degree in UX Design, Human-Computer Interaction, or related field
- Preferred - Graduate Degree in UX Design, Human-Computer Interaction, or related field
- Minimum - 6 Years UX Design or related
In Lieu of Education
- 8 Years UX Design or related
License/Certifications/Training
- Preferred: UX Certification
Compensation & Benefits:
Typical hiring range: $84,200 - $131,100 Annually. Actual compensation will be determined using factors such as experience, skills & knowledge.
Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match
- Annual performance bonus
- Work from home up to 3 days a week
- Paid parental leave
- Employee discount programs
- Time off including paid personal and sick days
- 11 paid holidays
- Education reimbursement
*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.
Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.
The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
Top Skills
Design Systems
High-Fidelity Prototypes
Interaction Design
Usability Testing
User Research
Similar Jobs at Alliant Credit Union
Fintech • Financial Services
Lead and oversee third-party risk management processes, conduct assessments, support risk mitigation, and ensure compliance with regulations.
Top Skills:
AgileGrc SystemsThird-Party Risk Management
Fintech • Financial Services
The Third Party Risk Analyst coordinates risk assessments and manages third-party relationships, ensuring compliance and conducting performance reviews. The role involves creating reports for governance committees and adhering to regulatory guidelines.
Top Skills:
GovernanceRisk And Compliance (Grc) SystemsSupplier Information Management (Sim)
Fintech • Financial Services
Manage debit/ATM and credit cards services, resolve account issues, ensure adherence to policies, and provide project support for plastic card products.
Top Skills:
Atm ServicesCredit Card ProcessingDebit Card ProcessingGeneral Ledger ReconciliationProject SupportUat Testing
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
