Set and execute technical direction for enterprise ServiceNow projects. Lead design and technical workshops, own architecture and deliverables end-to-end, oversee development/testing/deployment, support pre-sales, and stay current on ServiceNow platform and best practices. Travel up to 20%.
Do you want to set the technical direction on enterprise ServiceNow projects and see that vision through from concept to delivery? Are you ready to lead design and technical workshops, own the technical deliverables end to end, and help shape solutions that support both our clients and our business? Do you like staying ahead of the curve on ServiceNow's evolving platform and being a trusted voice in pre-sales and technical strategy?
If so, we'd love to tell you about our Principal Technical Consultant position and what it's like to be part of a team that's making a real impact for clients as an Elite ServiceNow Partner!
Location: Wherever you are (Remote)
We Are:
- An Elite ServiceNow Partner specializing in Customer (CSM/FSM) and Creator Workflows (AppEngine)
- A virtual team throughout the United States with headquarters in Virginia
- Devoted to doing the right thing for our clients and team by leading with a human-first culture
- An experienced team of consultants who are dedicated to having fun and adding value
- Open minded and always welcoming new ideas and approaches
You Are:
- A highly experienced ServiceNow Consultant with proven experience in both the design and execution of ServiceNow implementations (ideally Customer or Creator Workflows)
- Packing at least 6 years of ServiceNow architecture, development, and integration experience
- Experienced in the following preferred areas: Customer Service Management, Field Service Management, Service Portal, Integration Hub or REST/SOAP Web Services, AppEngine Studio, and Frontend Development (HTML, SCSS, Boostrap, AngularJS)
- Client-centric with strong communication and presentation skills
- Passionate about doing the right thing, no matter how many times it takes
- An adventurer who wouldn’t mind traveling up to 20% of the time
What You’ll Do:
- Engage as the architect on projects to set (and execute on) technical direction and work with the consulting team to implement client solutions
- Participate in and/or lead design, requirement or technical workshops (design thinking a big plus)
- Oversee and participate in development, testing and deployment activities with some of ServiceNow’s top enterprise clients
- Be responsible for all technical deliverables related to ServiceNow architecture and implementation
- Develop a keen understanding of the solutions we implement and our customer’s business
- Support business development and pre-sales activities as the technical lead / architect
- Advocate for our ServosGov offering, which is the first Public Sector offering built on ServiceNow's Public Sector Digital Services product
- Be an expert in ServiceNow best practices and the products we implement
- Stay up to date with the latest ServiceNow versions and features
What We Offer:
- A family first culture with unlimited PTO after the first year
- Health benefits with free coverage for you and competitive rates for your family
- 401k and a variety of other benefits
- An investment in your continued growth and development with training opportunities and certifications
- The opportunity to make a difference with other ServiceNow experts who truly believe in teamwork and changing the world
Similar Jobs
.png)
Cloud • Information Technology
Lead architecture, design, development, and deployment of ServiceNow solutions (ITOM preferred). Mentor project teams, run client workshops/demos, design integrations, participate in presales, maintain certifications, and deliver high-quality written deliverables. Travel ~25%.
Top Skills:
ServicenowServicenow Itom
Cloud • Information Technology
Lead architecture, design, development and deployment of ServiceNow (ITOM) solutions. Mentor and lead project teams, run client workshops and demos, design integrations, contribute to presales, maintain expert certifications, and provide thought leadership across complex, multi-resource programs.
Top Skills:
APIsIntegrationsItomServicenow
Big Data • Food • Hardware • Machine Learning • Retail • Automation • Manufacturing
Lead category management and shopper insights for drug channel retailers (CVS, Walgreens). Convert retail and shopper data into actionable category, promotional, and merchandising recommendations, build recurring and ad-hoc analyses and customer-facing presentations, support digital commerce analysis, and drive planogram/shelving strategy to grow category profitability.
Top Skills:
1010ApolloCircanaExcelJdaNielsenPogPosPowerPointSpaceman
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
