Grade Level (for internal use):
09Site Reliability Engineer – Datadog Specialist
The Team: The IT Operations team at S&P Dow Jones Indices (S&P DJI) is tasked with owning and maintaining the Production IT systems that underpin S&P DJI's index platforms and applications, ensuring their high availability. The team prioritizes service availability, service request management, and continuous improvement of support processes through collaborative engagement with business stakeholders, operations, infrastructure, and development teams. Additionally, the team is involved in critical activities such as incident management, emergency response, change management, problem management, and capacity planning to support the robustness of S&P DJI's index platforms.
Responsibilities and Impact:
Design, implement, and manage end-to-end observability using Datadog APM, DBM, log pipelines, synthetic monitoring, and AI-driven alerting.
Maintain production monitoring, respond to incidents, and lead root cause analysis using Datadog, Splunk, and ELK.
Enhance automation and testing frameworks using Java, Spring Boot, Selenium, Cucumber, Playwright, and Jenkins.
Operate AWS services including EC2, ECS, RDS, S3, DynamoDB, and Secrets Manager.
Contribute to CI/CD practices and containerization technologies.
Integrate monitoring with PagerDuty and ServiceNow for incident workflows.
Participate in post-incident reviews, disaster recovery testing, and SRE process improvements.
Compensation/Benefits Information: (This section is only applicable to US candidates)
S&P Global states that the anticipated base salary range for this position is $90,000 to $122,000. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses and certifications.
In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan.
This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here.
What We’re Looking For:
Basic Required Qualifications:
4 years of experience in SRE, DevOps, or platform engineering roles.
Bachelor's degree in Computer Science or similar field of study
Proven expertise in Datadog APM, DBM, logging, and infrastructure monitoring.
Strong programming skills in Java and Python.
Hands-on experience with AWS, including operational management of core services.
Experience with CI/CD pipelines and container orchestration technologies.
Familiarity with ITSM tools (ServiceNow, PagerDuty).
Understanding of observability best practices, log correlation, and distributed tracing.
Excellent troubleshooting, documentation, and communication skills.
Additional Preferred Qualifications:
Datadog certifications (APM, Logs, Fundamentals).
Exposure to other monitoring tools like Splunk, Dynatrace, or ELK.
Knowledge of Agile/Scrum and globally distributed team collaboration.
Experience with Index/Benchmarks, Asset Management, or Portfolio Investment
About S&P Global Dow Jones Indices
At S&P Dow Jones Indices, we provide iconic and innovative index solutions backed by unparalleled expertise across the asset-class spectrum. By bringing transparency to the global capital markets, we empower investors everywhere to make decisions with conviction. We’re the largest global resource for index-based concepts, data and research, and home to iconic financial market indicators, such as the S&P 500® and the Dow Jones Industrial Average®. More assets are invested in products based upon our indices than any other index provider in the world. With over USD 7.4 trillion in passively managed assets linked to our indices and over USD 11.3 trillion benchmarked to our indices, our solutions are widely considered indispensable in tracking market performance, evaluating portfolios and developing investment strategies.
S&P Dow Jones Indices is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit www.spglobal.com/spdji.
What’s In It For You?
Our Mission:
Advancing Essential Intelligence.
Our People:
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity, Discovery, Partnership
Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
Global Hiring and Opportunity at S&P Global:
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
Recruitment Fraud Alert:
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to [email protected]. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.
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Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person.
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
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Top Skills
S&P Global New York, New York, USA Office
55 Water Street, New York, NY, United States, 10041
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