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Leads Spotify social campaigns from briefing through post-mortem, coordinating creative, marketing, editorial, agencies, and global teams. Owns platform strategy for X, creates real-time and always-on content, produces short-form video, tracks performance, and develops corporate social communications for company news, executives, earnings, policy announcements, and major cultural moments.
We're looking for a strategic, culturally plugged-in Social Media Manager to join Spotify's Social team in New York. This role will serve as a campaign lead across @ThisIsSpotify social channels, platform strategy, and drive corporate social communications, ensuring Spotify shows up with a consistent, bold voice across every channel and moment.
You'll partner with cross functional teams to take campaigns from brief to execution - working across creative, marketing, editorial, and agency partners to deliver best-in-class social content. You'll lead the reimagination of priority channels: diagnosing where our current strategy opportunities are, defining each account's core purpose on its platform, and building the content plan to get there. You'll also serve as the social lead for corporate communications, translating company news into content that resonates with our audiences. This breakdown of this role is 50% campaign, 30% platform strategy, and 20% corporate social comms.
The ideal candidate has led social campaigns end-to-end, has a sharp instinct for what works on each platform, and can move fluidly between managing a campaign war room and crafting a corporate comms post. You're immersed in culture, you understand how Gen Z and millennial audiences consume content, and you bring both creative ambition and operational rigor.
What You'll Do
- Serve as day-to-day campaign lead for social across tentpole and always-on campaigns, managing end-to-end execution from creative briefing through post-mortem
- Partner with the Social Media Manager on overarching campaign strategy, translating strategic direction into actionable social plans with clear timelines, deliverables, and ownership
- Coordinate with REVERB and other external agency partners on asset creation, feedback cycles, and delivery schedules
- Lead campaign war rooms during peak moments, ensuring real-time content is on-brand, on-strategy, and approved
- Support communications strategy and execution for Wrapped and other major cultural tentpoles
- Manage cross-functional coordination with marketing, editorial, creative, and global market teams to ensure campaign alignment
- Run post-campaign analysis, surfacing performance insights, learnings, and recommendations
- Own the strategic reimagination of @ThisIsSpotify's presence on X, developing a differentiated content strategy and voice for the platform
- Create and publish content for X, including real-time trend responses, campaign amplification, and always-on storytelling
- Edit and produce short-form video content to recap campaign moments and cultural coverage
- Track performance and surface insights to continuously iterate on what resonates
- Serve as the social lead for corporate communications, partnering with the comms team to translate company news, executive messaging, and corporate narratives into social content
- Develop social playbooks for corporate moments — earnings, policy announcements, Loud & Clear, and executive thought leadership
- Craft copy in the voice of @ThisIsSpotify and executive channels, ensuring tone and messaging align with broader comms strategy
Campaign Execution (50%)
Platform Strategy (30%)
Corporate Social Communications (20%)
Who You Are
- 5+ years of experience in social media management, with a focus on campaign execution and platform strategy
- Proven track record of leading social campaigns end-to-end for a major consumer brand or entertainment company
- Deep expertise across Instagram, TikTok, X, Threads, and emerging platforms — with a strong point of view on what works where
- Strong writing and editing skills with the ability to craft engaging copy across different platform voices and tones
- Video editing proficiency — you can turn raw coverage and campaign footage into polished recaps and social-native content
- Experience managing agency and vendor relationships, including creative feedback and delivery workflows
- Sharp cultural instincts — you're always plugged into what's trending and understand how to make a brand part of the conversation
- Operational rigor — you can build and manage timelines, briefs, and cross-functional workflows without dropping balls
- Comfortable working with senior leaders and cross-functional partners across multiple priorities
- Experience with corporate or brand communications on social
- Familiarity with real-time social strategy during large-scale cultural or company moments
Where You'll Be
- This role is based in New York.
- We offer flexibility to work where you work best, with 2–3 days per week in the office. Collaboration hours align to the EST time zone.
The United States base range for this position is $124,000 - $177,000, plus equity. The benefits available for this position include health insurance, six-month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays, and paid sick leave. These ranges may be modified in the future
Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.
At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.
Spotify New York, New York, USA Office
4 World Trade Center, New York, NY, United States, 10007
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
