Social Media Manager

Slingshot AI

Slingshot AI is the team behind Ash, the first AI designed for therapy. Our mission is to make mental healthcare more accessible and help people change their lives in the ways they want.

We’re building a world-class team by empowering individuals with the autonomy, flexibility, and support they need to do their best work. We dream big, iterate fast, and care deeply. If that sounds like you, we’d love to hear from you.

Our team spans machine learning, product, engineering, conversational design, clinical, growth, and operations, with offices in both New York City and London.

We're a well-funded Series A company, having raised $93M from Andreessen Horowitz, Radical Ventures, Forerunner Ventures, plus top-tier tech investors involved in ElevenLabs, Captions, Shopify, Plaid, Notion, Canva, Twitch, Airtable, and many others.

The role

We’re Ash by Slingshot AI, and we’re building the first AI for therapy. Our mission is to help a billion people change their lives and minds in the ways they want to. To do so, we need a one-of-one creative to help build our content and community engine.

This isn’t only a social media management gig – we’re looking for someone who is comfortable with their face in front of the camera and interested in shaping the social presence of our brand. We need someone who not only understands but loves using content to touch the lives of every viewer on the timeline.

If you’re successful here, you’ll go from a top-tier creative to a world-class entrepreneur by learning alongside the best engineers, designers, and clinicians building the future of mental health.

About you:

• Lives on the 'For You Page' and has created great content across multiple platforms (TikTok and Instagram in particular), either for your own channel or for brands.

• Obsessed with organization and communication. You live in both the feed AND spreadsheets, you idolize inbox-zero, and you never have a red bubble on your messages.

• Exceptional taste and brand intuition. You can name off your favorite ad campaigns and social media accounts and can clearly articulate what’s good and what’s bad with a social post across platforms.

• Experience in marketing / brand, particularly in managing social accounts for both static graphics and video.

• Not just an influencer, but an entrepreneur and brand builder.
  

Key responsibilities:

• Be the frontline of the Slingshot social brand. Design and execute a cross-channel content strategy with your face in front of the camera (especially on TikTok and Reels) and your fingers behind the keyboard (Twitter, FB, Instagram, etc.).

• Iterate and help shape our consumer brand. We’re incredibly early in building out our messaging, our image, and our voice. You will help us define and discover what our brand looks like across social content (statics, short-form and long-form videos, etc.). You’ll need to be prepared for a lot of feedback, a lot of iteration, and a lot of discovery.

• Triage and escalate our user communications. You’ll live in the comments section, in our DMs, and in our inbox. You’ll craft responses to user feedback, build direct relationships with users, and find ways to automate and templatize common issues. You’ll also be tasked with understanding and communicating common bugs users face and may be the first line of defense if an unknown issue with our product emerges.

• Foster and grow our early user community. You’ll design and execute innovative ways to engage our most passionate supporters, including building one-on-one relationships with fans and organizing and maintaining community hubs (e.g., Discord, Slack, Instagram).

• Manage the operations and analytics of the whole thing. You’ll need to organize our posting schedule, communicate the strategy to our founders, analyze the end-to-end funnel, and know how your content is doing and what needs to change to make it better.

What we offer:

• A chance to join a passionate tight-knit team working on something to change the world

• Competitive compensation (we target 90th percentile)

• Travel between our NYC / London offices

• Usual startup perks like free lunch in our offices + generous learning budget

• Generous budget to cover your personal therapy