Soft Services Manager

Amentum is seeking a Soft Services Manager. The Soft Services Manager is fully responsible for the overall operation of vendors completing custodial services, landscaping, pest control, snow removal, etc. 

The Soft Services Manager will also work with other managers to ensure efficient utilization and accountability for space and facilities based on needs, space limitations, and cost considerations.  Facility services relate to new construction, remodeling, building maintenance, and rearrangement, including assuring compliance with all applicable codes, rules, regulations, laws, and Company standards.  Work requires knowledge of cost estimating, planning and scheduling techniques.

Responsibilities:

• Develops plans and programs in response to present and anticipated space and facility requirements. Prioritizes work based on the needs of the client and for the on-time completion of all work, as well as all documentation involved.

• Ensures all subcontractors receive required training to perform the subcontracted services in accordance will all Amentum and client safety rules, guidelines, and regulatory requirements.

• Scheduling, planning, documentation, performance and reporting with Amentum management team and client.

• Ensures soft services are run efficiently, maintains good customer relationships, and aims to exceed the customers’ expectations.

• Coordinates final approval of facility designs.

• Formulates operating rules, regulations, and procedures.

• Inspects plant facilities or reviews inspection reports, to determine repairs, replacement, or improvements required.

• Clearly understands Amentum scope of work and contract requirements for the area of responsibility.

• Supports Amentum management as the designated Amentum agent for all soft services discussions and negotiations with client.

• Compiles, maintains, and presents various reports to Amentum management and client teams. 

• Coordinates activities of personnel involved in repair and maintenance of facilities, buildings, and equipment to minimize interruption and improve efficiency.

• Prepares related reports and audits current procedures to monitor efficiency of operations.

• Evaluates proposals and bids for various design, contracting, and follow-on services as required.

• Recommends bid acceptance.

• Reviews reports of expenditures for previous year and proposed improvements on facilities in order to prepare budget estimates for upcoming year.

• Ensures employee conformance to established practices and proper training of staff.

• Responsible for hiring, employee motivation, and counseling of employees supervised.

• May assist in the design and development of new facilities.

• Responsible for the enforcement of company security/safety policies and procedures.

• May be responsible for the direction of security personnel and programs at company office facility.

• Performs other duties as assigned by Management.

• Oversees day-to-day soft services operations of client’s buildings and facilities. Influences, develops and controls budget, costs, staff and vendors by planning, scheduling, implementing processes and drafting procedures.

Minimum Position Knowledge, Skills, and Abilities Required:

• Bachelor's degree in business, management, engineering or related field and at least five years of progressive supervisory experience in managing contracts for maintenance, operation, or construction services for facilities, utilities or infrastructure. Proficiency in Microsoft Office Suites with emphasis on the ability to navigate and formulate within Excel and Access.

• General working knowledge of industrial facility maintenance in a manufacturing environment.

• Experience utilizing a CMMS (Computerized Maintenance Management System).

• Good communications and analytical skills; working knowledge of computer systems and integrated software application programs is required. 

• Position may require travel. 

Physical Requirements:

• Some tasks will require repetitive wrist movement.

• Some tasks will require the ability to walk extensively throughout facilities during a workday.

• Requires the ability to climb extension ladders, roof ladder, stepladders, and stairs as needed during a

• workday.

• Requires the flexibility to bend/stoop, squat, kneel, reach/stretch, and move in a 90-degree fashion during workday.

• Requires the ability to differentiate colors pertaining to wire color-coding.

• Requires ability to read and understand information contained in a variety of documents or displayed on a computer screen.

• Requires ability to use a variety of office equipment and to operate a computer keyboard to access data bases, to send/receive messages and to prepare documents.

• Requires ability to attend meetings throughout the site and potentially travel to other Amentum, customer and/or vendor locations in the area, as well as some air travel to more distant locations.

• Requires the ability to communicate with others on the telephone and in one-on-one or group discussions, meetings and presentations.

• Demonstrated fluency in computer use including the full Microsoft product line.

• Requires some moving of light to medium weight materials into desks, filing cabinets and other storage locations.

• Requires the ability to interact with all clients in a professional and friendly manner despite periods of stress.

Special Requirements: 

• Wear steel toe safety shoes, safety glasses, gloves, hard hats, and other Personal Protective Equipment as needed.

• Cope with demands (stressors) that are associated with the job and/or the work environment so that acceptable levels of performance and overall contribution are maintained.

Other Attributes: 

• Must be willing to work overtime when required.  

• May be required to work holidays and weekends. 

Compensation Details:

The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.

Benefits Overview:

Our health and welfare benefits are designed to support you and your priorities. Offerings include:

• Health, dental, and vision insurance

• Paid time off and holidays

• Retirement benefits (including 401(k) matching)

• Educational reimbursement

• Parental leave

• Employee stock purchase plan

• Tax-saving options

• Disability and life insurance

• Pet insurance

Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.

Original Posting:

Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed,  marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.