Software Engineer, Infra

Amperos is healthcare's first AI-native denial management and revenue recovery platform. Our agentic AI works claims end-to-end, from portal follow-ups and payor calls to appeals and medical records, so providers can resolve more denials, recover more revenue, and focus on what matters most: serving patients.

We just closed a $16M Series A led by Bessemer Venture Partners, with continued participation from Uncork Capital and Neo. We're still small, still early, and going after a $260B+ problem that's only getting worse. If you want to work on hard problems that matter, alongside people who care deeply about the mission (and each other), we'd love to meet you.

About the role

We’re looking for our first engineer focused on infrastructure to start and lead Infra at Amperos. You’ll get to own dev ops, dev experience, compliance, observability, monitoring for our AWS stack. You’ll get to work on new challenges that come with AI infrastructure. You’ll have the opportunity to shape and lead this team as we grow and specialize within this team.

What you’ll do

• Set up Amperos infrastructure to support the next wave of growth

• Maintain & improve AWS infra, increase dev velocity, and build reusable engineering rails

• Build systems that help us build AI features faster and improve LLM observability

• Reduce AWS spend and build better observability on infra costs

• Lead security and technical compliance efforts (ie. VPNs, firewalls, networking)

• Automate compliance processes with AI agents

Who we’re looking for

• 5+ years of experience working on/leading infrastructure teams at top companies

• Able to identify highest ROI engineering infra issues from day one and build a roadmap to improve our engineering infrastructure

• Able to lead engineering discussions effectively and articulate the impact of infra initiatives

• Willing to wear different hats and do whatever is necessary. No task is beneath us.

• High agency. You don’t need much instruction to create results. You pride yourself on being able to just figure things out.

• Great communicator both verbally and written. You proactively push necessary information to the team rather than the team needing to pull info from you.

• Excited to build in an industry that is underserved by technology and immerse themselves in the world of healthcare billing and revenue cycle management

• Nice to have: has owned HIPAA, SOC2, ISO audit processes

• In-person culture at our Flatiron office in NYC with paid lunch and dinner

• Flexible hours and time off

• Gym stipend

• Commuter benefits

• Health, dental, vision insurance

• 401(k) with matching contribution

• Annual offsite

• Lead with Empathy - Great products and teams are built on empathy—whether for our customers, users, or team members. We take the time to walk in others' shoes, listen actively, and truly understand their challenges, needs, and perspectives.

• Humbly Ambitious - We combine humility with ambition. No task is beneath us, and no challenge too big. Greatness comes from being willing to do whatever it takes, while having the courage to take bold risks and learn from failures.

• Radical Agency - Own your domain. Drive initiatives with autonomy and accountability. Think deeply, communicate with the team, and maintain a bias for action.