Software QA Manager

You will be part of the Converge Engineering team, reporting to the Head of Engineering.

We’re looking for a Software QA Manager, you’ll lead the charge in ensuring our platform is rock-solid and ready for rapid growth.

You’ll own the QA strategy, automation frameworks, and quality standards that keep our underwriting, claims, and data systems performing flawlessly. This is a hands-on leadership role for someone who’s as comfortable coaching a team as they are diving into test automation and release readiness.

• Lead QA strategy across microservices, APIs, and user workflows — from coverage rating to claims analytics.
• Build and mentor a high-performing QA team focused on automation, reliability, and scalability.
• Design robust test frameworks for CI/CD pipelines
• Oversee functional, regression, performance, and data integrity testing — including complex partner integrations.
• Champion quality in every release: manage defect triage, release validation, and post-release reviews.
• Collaborate closely with product managers, developers, and DevOps to embed QA throughout the build process.

• 7+ years of QA experience, including 3+ in a lead or manager role.
• Strong track record with SaaS, cloud-native, or fintech/insurtech platforms.
• Deep understanding of automated testing for APIs, data pipelines, and front-end applications.
• Solid SQL/GraphQL skills and hands-on experience with test automation tools like Cypress, Playwright, or Postman.
• Experience with Jira, TestRail, or similar QA management systems.
• Curious mindset and passion for improving processes through data and automation.

• Insurance or cyber risk domain knowledge.
• Experience with machine learning models or analytics-driven testing.
• Any relevant certifications (ISTQB, AWS DevOps, etc.).

• Prolonged periods sitting at a desk and working on a computer.
• Ability to lift up to 15 pounds occasionally.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Pay Range: $x – $x annually (commensurate with experience and location).
• Total Compensation Context: This role may be eligible for annual performance bonuses and equity participation.
• Benefits Overview: Converge provides comprehensive health benefits (medical, dental, vision), a 401(k) plan with employer contribution, and flexible paid time off (PTO).

Converge Insurance is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy, gender identity, or sexual orientation), national origin, age, disability, veteran status, or any other legally protected characteristic.