The Solutions Engineer - Electrical Specialist leads onboarding, technical deployment, and implementation for electrical contractors, ensuring success through configuration and integration with Stratus.
Stratus, is the leading cloud-based platform for MEP contractors. We’re on a mission to revolutionize the construction industry by providing innovative data driven solutions that seamlessly layer across a contractor’s entire workflow from design, to fabrication, to installation.
Role Summary
The Solutions Engineer - Electrical Specialist owns the onboarding, implementation, and technical deployment of Stratus for new electrical contractor customers. They turn the Success Strategist's solution plan into reality - configuring environments, integrating data, training customer teams, and ensuring customers go live successfully. This role brings deep electrical trade knowledge to every implementation - someone who can credibly "talk the talk" with contractors, field crews, and prefab shop teams. They partner closely with CSMs but do not own renewals or account management.
This is a remote role based in the US with 25-30% travel required.
Key Responsibilities
Implementation & Onboarding
- Lead the full onboarding lifecycle: environment setup, configuration, data ingestion, permissions, integrations, and workflow design.
- Run implementation project plans including discovery, milestones, customer training, and go-live readiness.
- Deliver engaging onboarding sessions tailored to electrical contractor stakeholders - including field crews, prefab shops, VDC teams, project managers, and estimators.
Technical Execution
- Troubleshoot configuration issues, work closely with engineering when needed, and translate technical concepts for end users.
- Validate alignment between delivered workflows and the pre-sales plan.
- Apply firsthand knowledge of electrical contracting workflows to configure Stratus in ways that reflect how electrical teams actually work.
Cross-Functional Collaboration
- Partner with CSMs on post-go-live handoff and ensure customers ramp quickly.
- Provide product feedback based on customer onboarding issues, gaps, and patterns - with a particular focus on the electrical segment.
- Collaborate with Success Strategists to improve handoff documentation and repeatable implementation playbooks for electrical customers.
Required Skills & Experience
- Deep knowledge of the electrical trade required - including electrical design, prefab, and shop operations.
- 2–5 years of experience in MEP subcontracting or VDC/BIM coordination at an electrical or MEP contractor.
- Strong project management and customer-facing communication skills - comfortable presenting to both field crews and leadership.
- Ability to solve ambiguous technical problems with minimal guidance.
- Familiarity with Revit, BIM/VDC, or similar modeling tools a strong plus.
Preferred
- Experience with Stratus or similar construction technology platforms.
- Background in solutions engineering, technical onboarding, or implementation consulting.
- Experience implementing enterprise SaaS with field-heavy or trade contractor customers.
Similar Jobs
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Plan and execute high-intent events (roundtables, workshops, conference) to drive qualified pipeline. Manage venues, vendors, contracts, logistics, reporting, and sales alignment. Travel monthly, work closely with sales, customer, product, and marketing teams to deliver world-class attendee experiences.
Top Skills:
ConfluenceJIRA
Digital Media • Information Technology • News + Entertainment
Responsible for developing and maintaining client relationships in advertising sales to achieve annual sales goals, including market research, proposals, and revenue generation activities.
Top Skills:
AdvertisingCustomer Relationship Management (Crm)Sales
Digital Media • Information Technology • News + Entertainment
Sell integrated networking, security, and communications solutions (SD-WAN, UCaaS, network security) to enterprise multi-site accounts. Prospect, develop territory relationships, deliver in-person presentations, meet revenue and quota targets, collaborate with internal teams, and manage complex sales cycles while supporting customers and partners.
Top Skills:
EthernetNetwork SecuritySd-WanUcaasWireless
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
