Are you an entertainment news junkie? Do you thrill your friends with tales torn from famous and obscure sources about artists and performers of every ilk? Are you a bit of a data-head who’s a little obsessed with entertainment charts, ranks, lists and stats? Do you knowingly smile to yourself as you watch a story’s blow-up path, from the feeds to the web to TV, all fueled by the public’s fascination with all things entertainment? And do you have an eye for fact-based stories and an understanding of the role data plays in their telling? If so, we'd like to talk!
Luminate is the preeminent entertainment data and insights company, unlocking access to the most essential, objective, and trustworthy data compiled from thousands of verified data sources. The beneficiary of industry consolidation, Luminate now houses what was once Nielsen Music, BDS Radio, SoundScan, Music Connect, Alpha Data and Variety Business Intelligence.
Luminate is a fast-growing SaaS data company empowering organizations to unlock the full potential of entertainment market intelligence and data. Our cloud-native platform helps teams integrate, transform, and visualize data at a scale, making analytics more accessible, reliable, and actionable. With around 150 employees, we combine the agility of a startup with the stability of a mature data platform trusted by global customers.
As the Market Research Lead, you’ll serve as the technical expert partnering with our sales team to understand customer challenges and design data-driven solutions using our full suite of Music, Film/TV, Entertainment and Insights platforms. You’ll lead product demos, architect integrations, and ensure that technical capabilities align seamlessly with customer goals.
This role is perfect for someone who loves data, thrives in cross-functional environments, and enjoys turning complex requirements into elegant, scalable solutions.
Responsibilities
Pre-Sales & Discovery
- Partner with Account Executives to qualify opportunities and uncover customer data challenges.
- Lead tailored product demos and proof-of-concept (POC) implementations that highlight the value of our platform.
- Translate business objectives into technical architectures and actionable integration strategies.
Solution Design & Implementation
- Design and document solution architectures for custom research analysis projects
- Design or assist in the development of questionnaires to ensure that survey structure aligns with project requirements
- Provide pricing support and material development for proposals
- Collaborate with Product and Sales teams to relay customer feedback and influence roadmap priorities.
Customer Success Alignment
- Support post-sale handoff to Customer Success and Implementation teams to ensure smooth onboarding.
- Contribute to knowledge bases, technical documentation, and enablement materials.
Continuous Improvement
- Stay current with trends in the entertainment ecosystem and how day-to-day changes influence the need for market research
- Represent the technical voice of the customer internally to drive continuous improvement in our platform.
Qualifications
- Education: Bachelor’s degree preferred, focus on business, market research methods, and / or advanced analytics a plus
Experience:
- 3–6 years in a market research role, or experience as a Sales Engineer, Technical Consultant
- Domain expertise in research for entertainment, film/TV, music, and brands strongly preferred
- Experience with Excel, R, and Google Suite
Skills:
- Excellent communication and presentation skills — able to calibrate level of detail and simplify complex technical concepts for diverse audiences.
- Strong collaboration mindset and ability to thrive in a high-growth, fast-paced environment.
- Strategic orientation - able to orient to not just the client’s immediate asks but understand the broader value opportunity and goals
For candidates based in NYC: A good faith estimate of the salary range is $113k - $128k + bonus upon hire. We consider your skills and experience, what similar jobs pay at companies of our size, and ensure fair pay among colleagues. Final base salary offer amounts are determined by factors including your experience and expertise. In addition we are proud to offer additional perks and benefits that contribute and complete our total compensation package. Luminate reserves the right to change our compensation bands at any time.
Additionally, applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
More About Us: Luminate has incredible 30 year history that has made us who we are today. We power the Billboard Charts, but we also inform the entire music industry with exclusive research, data and insights. We serve the television and film industry, providing deep meta-data on every major production and title.
Luminate is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Luminate New York, New York, USA Office
We are located in midtown Manhattan next to the iconic Bryant Park Library.
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