Solutions Engineer, Private Networking & Transport

About Command|Link

Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform. Command|Link has revolutionized the IT industry by tackling the problems our competitors create. In recognition for our unprecedented innovation and dedication, Command|Link was recognized as the SD-WAN Product of the Year, ITSM Visionary Spotlight, UCaaS Product of the Year, NaaS Product of the Year, Supplier of the Year, and the AT&T Strategic Growth Partner. Command|Link has built the only IT platform for scale that solves ISP vendor sprawl and IT headaches. We make it easy for our customers to get more done, maximize uptime and improve the bottom line.

Learn more about us here!

This is a 100% remote position

About the Role

Command|Link is expanding beyond network aggregation and reselling to build and operate its own internet infrastructure, deploying our own Points of Presence (POPs), managing dark fiber, and delivering high-capacity connectivity services directly to mid-market and enterprise customers. This is a ground-floor opportunity to shape how Command|Link's internet services reach the world.

As a Solutions Engineer, Private Networking & Transport, you will be the technical face of this new practice. Drawing on deep expertise in carrier-grade networking, data center infrastructure, and cloud interconnect, you will guide customers and partners through complex connectivity decisions, from initial discovery through solution design and partner enablement.

Key Responsibilities

Pre-Sales & Solution Design

• Own end-to-end technical solution design for high-capacity internet and connectivity services across the full sales cycle.
• Conduct in-depth technical discovery sessions to identify customer needs across DIA, point-to-point, EVPN, VPLS, dark fiber, and burstable/dynamic bandwidth services.
• Translate complex infrastructure requirements into clear, compelling proposals tailored to each customer's business and technical environment.
• Act as the trusted technical advisor for Channel Sales Executives, TSDs, channel partners, and direct enterprise customers.

Infrastructure & Technical Expertise

• Design and position solutions leveraging Command|Link's owned POP and data center footprint, including DC-to-DC and DC-to-hyperscaler (AWS, Azure) interconnects.
• Apply expert knowledge of BGP routing, dynamic bandwidth, burstable services, and carrier ethernet to architect scalable, resilient solutions.
• Design POP and DC infrastructure requirements, including space, power, and equipment selection to support customer deployments.
• Maintain fluency in market trends, competitive pricing, and evolving technology across all relevant service categories.

Partner & Customer Enablement

• Lead webinars, technical seminars, and hands-on workshops for partners, TSDs, and customers to drive adoption of Command|Link Internet services.
• Develop and deliver compelling demonstrations that articulate the value of Command|Link's owned infrastructure versus traditional reseller models.
• Build and maintain strong relationships with channel partners, equipping them to confidently position and sell Command|Link Internet.
• Contribute to early-stage product management by feeding market intelligence and customer feedback into product development roadmaps.

Cross-Functional Collaboration

• Partner closely with Product, Sales, and Engineering teams to refine service offerings and respond to evolving market demands.
• Proactively manage your technical opportunity funnel in coordination with assigned Channel Directors.
• Provide internal education and training, serving as a subject matter expert on internet infrastructure services across the organization.

What You'll Need for Success

Required Technical Expertise

• Deep, hands-on expertise with DIA, point-to-point circuits, eVPN, dark fiber,  VPLS, and burstable/dynamic bandwidth services and High-Capacity Networking
• Advanced knowledge of BGP and dynamic routing in carrier and enterprise environments.
• Practical experience with POP and data center infrastructure — space, power, equipment procurement, and construction/buildout processes.
• Experience designing DC-to-hyperscaler connectivity solutions.
• Familiarity with the competitive landscape and pricing in the market.

Skills & Attributes

• Ability to guide mid-market and enterprise customers through complex engagement cycles from discovery through handoff.
• Confident delivering high-impact technical presentations, demos, and webinars to both technical and executive audiences.
• Passion for solving real business problems with tailored, infrastructure-led solutions.
• Disciplined approach to pipeline health and consistent customer engagement.
• Thrives in a fast-paced, high-growth environment with the ability to work cross-functionally with minimal supervision.
• Comfortable operating in a new practice area, helping to define how Command|Link Internet goes to market.

Why you'll love life at Command|Link

Join us at CommandLink, where you'll have the opportunity to shape the future of business communication. We value the innovative spirit and seek individuals ready to bring their unique vision and expertise to a team that values bold ideas and strategic thinking. Are you ready to make an impact?

• Room to grow at a high-growth company
• An environment that celebrates ideas and innovation
• Your work will have a tangible impact
• Generous Medical, Dental, and Vision coverage for full-time employees
• Flexible time off  
• 401k to help you save for the future
• Fun events at cool locations
• Free DoorDash lunches on Fridays
• Employee referral bonuses to encourage the addition of great new people to the team

Compensation includes a competitive base salary plus commission, with an On-Target Earnings (OTE) of $175,000+.

Commandlink hires individuals in a number of geographic regions and the pay ranges listed reflect the cost of labor across these regions. The base pay for this position as displayed at the bottom of the job description is a range based on our lowest geographic region, up to our highest geographic region. Pay is based on location among other factors, such as skill-set, experience, and qualifications held.

At CommandLink, we’re committed to creating a fair, consistent, and efficient hiring experience. As part of our process, we use AI-assisted tools to help review and analyze applications. These tools support our recruiting team by identifying qualifications and experience that align with the requirements of each role.

AI tools are used only to assist in the evaluation process — they do not make final hiring decisions. Every application is reviewed by a member of our recruiting or hiring team before any decisions are made.