Solutions Engineer

Location: New York, NY

At Flowcode, we are building the "Offline-to-Online" (O2O) infrastructure for the world’s largest brands. With Flowcode’s market-leading technology, brands can deliver powerful, personalized consumer experiences in the real world. As a Post-Sales Solutions Engineer, you aren't just a technical resource; you are the architect of our customers' success.

You will partner with our largest Enterprise clients (think Fortune 500 retailers, global media networks, and sports leagues) to turn high-level business goals into sophisticated technical implementations. You are the glue between our Product team and the real-world application of our tech suite.

• Lead the technical onboarding and implementation for Enterprise clients, ensuring Flowcode is deeply integrated into their marketing tech stacks (CRMs, CDPs, and Analytics engines).
• Act as a trusted advisor to CMOs and CTOs, helping them understand how to leverage Flowcode’s technology to drive measurable ROI.
• Own technical implementation for Flowcode clients, including marketing pixel setup, integration support, event setup, and troubleshooting for enterprise clients.
• Write and modify lightweight code (JavaScript, JSON, SQL, or similar) to adjust configurations, update conversion events, and debug integrations.
• Set up and support CRM, data share, and custom domain integrations, including DNS configuration and verification, to connect client systems across Flowcode’s ecosystem.
• Partner with Customer Success and Product teams to ensure every client’s technical setup drives measurable business outcomes.
• Support other technical customer needs including QA, data flow validation, and tagging structure optimization.
• Create the playbooks, technical documentation, and best practices that will allow our post-sales engine to scale as we grow 10x.
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• You can explain complex API integrations to a non-technical Marketing Manager, then hop on a call with a Lead Developer to debug a webhook issue.
• 3–5 years in a technical client-facing role (Solutions Engineering, Technical Account Management, or Implementation Engineering), ideally within the SaaS, MarTech, or AdTech space.
• Experience writing backend code such as Go (preferred), Typescript, Javascript (Node), Java, C#
• Proficiency in JavaScript, HTML, and basic API or web tag configuration.
• Experience with analytics or marketing pixels (e.g., Meta, Google, Segment, TikTok, etc.) and event-based tracking frameworks.
• Understanding of CRM systems (e.g., HubSpot, Salesforce) and data integration pipelines.
• You don’t just identify problems; you build the bridge to the solution. You thrive in the "gray area" of a fast-growing startup.
• Comfort working with SQL or JSON for data validation is a plus.
• Understanding of data privacy requirements (GDPR/CCPA) and how to visualize flow-through analytics.
• High-autonomy, high-ownership mentality, comfortable in fast-paced environments and ruthlessly focused on customer outcomes.

• Category creation: Help define a new category at the intersection of offline and online identity.
• Impact at scale: Shape experiences that touch millions of consumers across global brands.
• Elite team: Work alongside high-caliber operators from the world’s best companies.

Flowcode is not for everyone. We hire with a pinhole lens — only those with the rare combination of intellectual horsepower, execution velocity, and uncompromising drive will thrive here. If you are seeking to operate at the highest levels of performance and impact, we want to meet you.

Send us your LinkedIn and a brief note on the most complex technical implementation you’ve ever led. Bonus points if you include a link to a Flowcode you created.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

A successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions. The current range for this role is up to $135 - $155K OTE plus equity.