Solutions Lead

What you'll do:

Own revenue generation and protection
Partner with Sales on deals above $80k ACV from discovery through close, developing value propositions and business cases that win.
Co-own relationships with 10–15 strategic accounts by ARR or commercial importance, delivering Strategic Business Reviews alongside CS partners.
Intervene on at-risk renewals that require senior expertise, and identify expansion opportunities alongside Growth AMs.
Opportunity to represent Tracksuit externally at industry events and build credibility as a brand tracking or brand marketing expert through content and speaking.
Lead and develop a high-performing team
Lead, coach, and develop a team of 2–4 Solutions Consultants — running 1:1s, performance reviews, and development plans.
Mentor the team on complex deals and strategic accounts, reviewing their deliverables and creating progression opportunities through shadowing and delegation.
Build a high-performing, collaborative team culture and make recommendations on promotion and compensation to the Head of Solutions.
Build GTM enablement and systems
Train AEs on discovery and competitive positioning, and CSMs on methodology and insight generation.
Build reusable assets — playbooks, battle cards, and ROI templates — that raise the quality bar across the GTM team.
Document winning approaches and create feedback loops from field activity back to Product and Research.
Drive cross-functional impact
Synthesise customer and market feedback for Product and Research, and contribute to marketing campaign narratives and customer stories.
Work with the Partnerships team on strategic partner commercial models.

That’s the role, so who are you?

You’re a seasoned commercial operator with a track record in solutions consulting, pre-sales, professional services, or enterprise SaaS — with a background in market research, insights, or brand strategy preferred.
You’re energised by complex, high-value deals and know how to build business cases and articulate ROI that wins over senior stakeholders.
You’re a natural people leader who brings out the best in others — coaching your team, raising the bar on quality, and building a culture people are proud to be part of.
You combine strategic thinking with hands-on execution — you set the vision and you personally deliver, without dropping quality.
You’re a skilled cross-functional collaborator, equally comfortable working with Sales, CS, Product, Research, and Marketing.
You’re impact-driven and excited to help shape how the world’s best brands understand and invest in brand — and to build something you’re proud of.