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The Senior Value Assurance Director safeguards financial and operational value for key customers, resolving escalations, designing strategic plans, and ensuring customer success through cross-functional leadership.
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Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
Why join Coupa?
🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Sourcing Optimization Consultant at Coupa:
This is an outstanding opportunity to join a high-growth organization in a key role where you can impact and fuel your career development.
Our Professional Services Teams work closely with Coupa Customers, Partners and internal Product Management to implement the most valuable solutions for our customers.
As an expert in Sourcing Optimisation, your main goal will be in training and enabling customers in designing, running, and evaluating complex sourcing events using Coupa Sourcing Optimisation.
What You'll Do:
- Working with some of the largest companies in the world to assist them in designing Sourcing events for some of their largest and most complex spend categories such as logistics, raw materials and packaging.
- Working towards becoming a Subject Matter Expert (SME) for Coupa Sourcing Optimization and engage with customers to assist them with event design for complex Sourcing events and in running post award scenarios
- Leading the CSO deployment projects with customers and supporting external implementation partners as a subject matter expert
- Leading and supporting customer design workshops to guide customers through the implementation journey
- Supporting design reviews and collaborating with Product Management on the strategic direction of the product
- Managing customers where up to 50% of your time may include travel
What You Will Bring to Coupa:
- Previous experience in strategic sourcing, either internally via a procurement or supply chain organization or externally with a consulting firm or software provider OR in depth knowledge of optimization in combination with a business discipline gained in an academic environment.
- Experience in leading consulting engagements or projects via an external consulting firm / software provider, or with internal customers/stakeholders within an organization
- Excellent interpersonal and client management skills are required along with the passion to work with customers to execute an implementation plan that works towards a rapid, successful go-live
- Ability to use Excel and/or other platforms for complex scenario analysis
- Experience of configuring and delivering software demonstrations
- Experience in Sourcing, Category Management, and in running complex Sourcing events, in particular Logistics, Raw Materials, Packaging or other complex spend categories
- Experience in applying advanced eSourcing tools to conduct complex tenders making use of advanced analytical techniques such as scenario analysis and optimization
Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
Please be advised that inquiries or resumes from recruiters will not be accepted.
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As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
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