Special Assistant

Reporting directly to the Chief of Staff, the Special Assistant is a strategic operational partner to the CEO and Chief of Staff. This role leads cross-functional initiatives such as technology implementation and annual ratings, applies policy and operational judgment when leading projects, and ensures alignment of priorities across the enterprise by tracking, managing, and surfacing roadblocks as necessary. The Special Assistant exercises discretion and independent decision-making in planning, prioritization, and follow-through for the Office of the CEO.

This is a hands-on role for someone who thrives in a fast-paced environment and displays strong judgment, discretion, and self-direction in accomplishing goals. Previous experience in startups, technology, or other similarly dynamic environments strongly preferred. Must be able to secure becoming a NYS notary public within the first six (6) months of employment.

This position will be onsite in lower Manhattan 3 days a week.

Position Description:

Office of the CEO: 60%

• Manage scheduling, travel bookings, and expenses for the CEO and as requested.
• Oversee and manage cross-departmental initiatives on behalf of the Office of the CEO, defining scope, selecting appropriate solutions, setting timelines, and tracking milestones, drive accountability for outcomes.
• Establish and maintain an action-tracking system across initiatives; monitor dependencies and escalate issues as necessary.
• Act as liaison to the Board of Directors, including setting meetings, ensuring agendas and materials are sent in a timely fashion, managing Board governance requirements, and facilitating communication between as needed.
• Handle sensitive and confidential information with absolute discretion.
• Other duties assigned and needed. 

Organizational Support: 40%

• Lead CRM governance: establish standards, best practices, and usage policies; partner with PCDC units to improve usage.
• Restructure company intranet to meet current needs, maintain its organization, and ensure materials remain current.
• Oversee event planning and execution, including the annual Gala and symposium.
• Oversee contract workflow processes in partnership with Legal/Finance; ensure procedural compliance, cycle-time targets, and continuous improvement.
• Maintain Notary Public commission (or obtain within 6 months) to support contract execution.
• Serve as point of contact for internal software/program questions not managed by external IT; coordinate enablement, access, and adoption plans across stakeholders.
• Other duties assigned and needed.