Sr. Business Analyst

Job Summary
Role Overview

We are seeking a dynamic Business Analyst / Content Lead to bridge business needs with content strategy. This role combines analytical skills with content leadership, ensuring that requirements are translated into effective digital experiences and that content is aligned with organizational goals.

Job Title: Sr Business Analyst
Mode: FTE
Location: Toronto

Business Analyst / Content Lead

Key Responsibilities

• Requirement Gathering: Collaborate with stakeholders to capture, document, and refine business requirements.
• Content Strategy: Define and manage content frameworks, governance models, and editorial guidelines.
• Process Analysis: Evaluate existing workflows and recommend improvements for efficiency and scalability.
• Content Management: Oversee creation, curation, and publishing of digital content across platforms.
• Stakeholder Collaboration: Act as the liaison between business teams, technical teams, and content creators.
• Quality Assurance: Ensure accuracy, consistency, and compliance with brand and accessibility standards.
• Reporting & Insights: Provide analytics on content performance and recommend dataâ€`driven improvements.

Required Skills & Experience

• Proven experience as a Business Analyst or Content Lead in digital projects.
• Strong knowledge of content management systems (CMS) such as Drupal, WordPress, or SharePoint.
• Excellent analytical, documentation, and communication skills.
• Ability to translate business requirements into actionable content strategies.
• Familiarity with SEO, accessibility standards, and digital analytics tools.
• Strong stakeholder management and leadership abilities.

Preferred Qualifications

• Experience in enterprise content platforms (e.g., Pantheon, Acquia).
• Knowledge of Agile/Scrum methodologies.
• Background in UX writing or digital marketing.
• Certification in Business Analysis (CBAP, CCBA) or Content Strategy.

Education Qualifications

• Bachelor's degree

If you are a motivated Sr Business Analyst with a passion for technology and a desire to work in a dynamic environment, we encourage you to apply. Join our team and contribute to innovative software solutions that drive business success.

The pay range for this role is $100,000- $105,000 per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience, and location of the candidate.

AI tools may assist in the recruitment process; however, all hiring decisions are made by the recruitment team based on a comprehensive evaluation of candidates.

"Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, colour, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at [email protected] ."