Sr. Director, Account Management - North America

At Digital Turbine, we make mobile advertising experiences more meaningful and rewarding for users, app publishers, and advertisers — intelligently connecting people in more ways, across more devices. We provide app publishers and advertisers with powerful ads and experiences that captivate consumers, fuel performance, and help telecoms and OEMs supercharge awareness, acquisition, and monetization. In a rapidly evolving industry, we are constantly innovating and creating better paths of discovery to connect consumers, publishers, and advertisers across the mobile ecosystem.

Please note that Digital Turbine is a hybrid work environment-only candidates local to the posting location will be considered.

Digital Turbine is looking for a North American Account Management Lead to join our global demand team. In this role, you will be a commercial leader responsible for driving the overall demand strategy for our North American Brand and Performance advertisers across Digital Turbine’s suite of products. 

This role consists of leading the account management team in delivering best-in-class revenue activations across high-impact brand awareness to User Acquisition (UA) campaigns. You will drive solutions that solve for both upper-funnel and down-funnel client objectives. This requires collaboration with Digital Turbine’s Sales, Product, Marketing, Analytics, Technical Operations, Yield and Creative teams. The ideal candidate is a leader who is customer oriented, dives deep into data to understand the issues, and drives swift resolution. We are looking for an individual who enjoys leading a fast-paced team, who understands the nuances of both the mobile programmatic and app growth ecosystems, and wants to make their mark in this incredibly dynamic market.

Qualified candidates must have the following characteristics: professionalism, sales orientation, great analytical skills, strategic thinking, initiative, enthusiasm, can effectively lead a team, excellent written and oral communication, the ability to prioritize and proper time management skills.

This position offers an opportunity to develop and lift industry standards by providing world-class customer service to our brand advertising partners. The goal is to grow our partnerships with core advertising partners and deliver superior values to our clients.

About the Sr. Director, Account Management-NA role:

• Lead our North American client solutions and ad ops teams

• Develop a close partnership with our direct sales team, leading strategic initiatives that will help grow our accounts 

• Ability to respond to frequent demands of multiple customers - both internal and external

• Develop and implement day-to-day processes for various functions

• Be available to provide best-in-class customer service to key clients

• Work closely with key stakeholders and partners to gather and exchange insights on best practices for programmatic-driven buying, user acquisition, and managed service strategies

• Provide regular reporting on status of key milestones and objectives in weekly, monthly, and quarterly meetings

• Be available to joining new business pitches to close prospective clients when necessary

About YOU as the Sr. Director, Account Management-NA:

• 10+ years of experience in Ad Tech, with multiple years of experience in Mobile, programmatic buying platforms, and User Acquisition. Strong technical, operational, strategic backgrounds preferred 

• 5+ years of leading an external facing team 

• Solid analytical skills and high attention to detail

• Great interpersonal communication and ability to construct efficient communication flows

• An exceptionally motivated person with a strong bias for action and a passion for getting things done

• Ability to build and shape a world class Demand team 

• An innovative, creative problem-solver with a customer-service oriented mind-set

• Extremely well organized, and capable of handling multiple ad hoc requests simultaneously

About Digital Turbine:

Digital Turbine (NASDAQ: APPS) powers superior mobile consumer experiences and results for the world’s leading telcos, advertisers and publishers. Our end-to-end platform uniquely simplifies the ability to supercharge awareness, acquisition and monetization — connecting our partners to more consumers, in more ways, across more devices.

The company is headquartered in Austin, Texas, with global offices in New York, Los Angeles, San Francisco, London, Berlin, Singapore, Tel Aviv, and other cities around the world, serving top agency, app developer, and advertising markets.

We are honored to have achieved numerous awards as an employer of choice, around the world, including: BuiltIn's Best Places to Work Awards in 2022, 2023 and 2024, DUNS 100 Best Places to Work in Tech for 2023 and 2024, and BDICode's 100 Best Companies to Work in 2024.

Digital Turbine is an equal opportunity employer committed to exemplifying diversity and inclusion around the world. We welcome people of different backgrounds, experiences, abilities, and perspectives. We embed diversity in our mindset, products, and teams to empower an inclusive, equitable, and culturally fluent environment. Building and continuously fostering this culture within our teams makes us better collaborators, partners, and innovators.

Digital Turbine will process the information you provide during the application process in accordance with the Digital Turbine Global Recruitment Privacy Notice.