Similar Jobs at CDW
Information Technology
Provides operational order support from order entry through invoicing. Processes web orders, bids, contracts, installs, and purchasing terms; maintains sales order systems; resolves order holds and issues; follows up on ServiceNow requests; and communicates order status, shipping, and logistics information to account teams, coworkers, and customers.
Top Skills:
ExcelMicrosoft PowerpointMicrosoft WordServicenow
Information Technology
Design, implement, support, and optimize large-scale virtualized data center environments for managed services clients. Provide advanced troubleshooting, infrastructure planning, performance analysis, capacity management, technical documentation, customer consulting, training, and 24/7 on-call support. Serve as a technical point of contact, lead design workshops, execute technology projects, maintain service levels, improve procedures, and mentor teams on virtualization technologies.
Top Skills:
Backup TechnologiesCisco HyperflexCisco UcsCisco Ucs PowertoolDellFirewall InfrastructureHpeItilMicrosoft PowershellNutanixReplication TechnologiesRoutingSwitchingVMwareVmware PowercliVmware Vsan
Information Technology
Provides sales operations and order management support to account managers and customers. Responsibilities include quote creation, order processing, contract compliance, bid management, customer updates, escalation resolution, order release, rollout coordination, and maintenance of sales systems. The role also mentors coworkers, supports services requests, develops product and contract expertise, and maintains trusted customer and internal relationships.
Top Skills:
AgiloftAs400Bid RouterCertiniaCpqMS OfficeSales Order RouterServicenowSpsSynapse
Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
* Job Summary
* The primary purpose of this position is to support Db2 and IMS system programmer activities related to IBM's Db2 and IMS database products.
* What you will do:
* Ensures system improvements and/or modifications are implemented
* Provides technical assistance regarding Disaster Recovery exercises and Business Continuity Processes Develops, enhances, and supports technical approaches that allow audits and scalable implementations of large, complex mainframe environments
* Identifies and resolves performance issues
* Facilitates project planning efforts by establishing and meeting work estimates, target dates, milestones and schedules
* Participates in ongoing development and improvement of installation standards
* Works with project managers in the development and implementation of project plans and timelines
* Addresses and updates customer incident tickets and changes, providing internal management and customer account managers with status information
* Provides team members with technical training and/or mentoring
* All CDW employees are responsible to safeguard the information and information systems that they use or handle in the execution of their duties. Employees are obligated to know and perform their duties in accordance with CDW policies, standards, and procedures related to security and report security violations to the appropriate CDW authority.
* Participate at hire and annually in the Information Security Awareness training as well as other required training identified by the Human Resources department. Other data privacy and data security related regulatory training may be required based on your role or assignment.
* What we expect of you:
* Bachelor's degree and at least 5 years of IT engineering work experience dealing with performing IMS administration including support requests from customers concerning changes to IMS database segments.
* Experience installing, maintaining, and supporting mainframe software products for IBM mainframes and performing system management functions (software installations, version upgrades, product maintenance, and configuration management), OR
* 9 years IT Engineering experience, including 5 years of IT engineering work experience dealing with Performing Db2 and IMS administration including support by the Managed Services practice, to include:
* Experience performing DB2 and IMS system management functions (software installations, version upgrades, product maintenance, configuration and administration management)
* Provide primary support for reported problems related to DB2, QMF, IMS and related OEM software products
* Fulfill service requests (SRs) for mainframe z/OS customers as they pertain to DB2, QMF, IMS and related OEM software products
* Demonstrated communication and presentation skills
* Demonstrated ability to multitask and to prioritize workload under tight deadlines in a fast-paced environment
* Identifies and resolves performance issues
* Facilitates project planning efforts by establishing and meeting work estimates, target dates, milestones and schedules
* Participates in ongoing development and improvement of installation standards
* Works with project managers in the development and implementation of project plans and timelines
* Addresses and updates customer incident tickets and changes orders providing internal management and customer account managers with status information
* Provides team members with technical training and/or mentoring
* Demonstrated ability to execute tasks associated with customers' disaster recovery plans
* Knowledge of Assembler, a plus Pay range: $104,550 - $148,190 depending on experience and skill set Annual bonus target of 10% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials #LI-TP1
* We make technology work so people can do great things.
* CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
* Job Summary
* The primary purpose of this position is to support Db2 and IMS system programmer activities related to IBM's Db2 and IMS database products.
* What you will do:
* Ensures system improvements and/or modifications are implemented
* Provides technical assistance regarding Disaster Recovery exercises and Business Continuity Processes Develops, enhances, and supports technical approaches that allow audits and scalable implementations of large, complex mainframe environments
* Identifies and resolves performance issues
* Facilitates project planning efforts by establishing and meeting work estimates, target dates, milestones and schedules
* Participates in ongoing development and improvement of installation standards
* Works with project managers in the development and implementation of project plans and timelines
* Addresses and updates customer incident tickets and changes, providing internal management and customer account managers with status information
* Provides team members with technical training and/or mentoring
* All CDW employees are responsible to safeguard the information and information systems that they use or handle in the execution of their duties. Employees are obligated to know and perform their duties in accordance with CDW policies, standards, and procedures related to security and report security violations to the appropriate CDW authority.
* Participate at hire and annually in the Information Security Awareness training as well as other required training identified by the Human Resources department. Other data privacy and data security related regulatory training may be required based on your role or assignment.
* What we expect of you:
* Bachelor's degree and at least 5 years of IT engineering work experience dealing with performing IMS administration including support requests from customers concerning changes to IMS database segments.
* Experience installing, maintaining, and supporting mainframe software products for IBM mainframes and performing system management functions (software installations, version upgrades, product maintenance, and configuration management), OR
* 9 years IT Engineering experience, including 5 years of IT engineering work experience dealing with Performing Db2 and IMS administration including support by the Managed Services practice, to include:
* Experience performing DB2 and IMS system management functions (software installations, version upgrades, product maintenance, configuration and administration management)
* Provide primary support for reported problems related to DB2, QMF, IMS and related OEM software products
* Fulfill service requests (SRs) for mainframe z/OS customers as they pertain to DB2, QMF, IMS and related OEM software products
* Demonstrated communication and presentation skills
* Demonstrated ability to multitask and to prioritize workload under tight deadlines in a fast-paced environment
* Identifies and resolves performance issues
* Facilitates project planning efforts by establishing and meeting work estimates, target dates, milestones and schedules
* Participates in ongoing development and improvement of installation standards
* Works with project managers in the development and implementation of project plans and timelines
* Addresses and updates customer incident tickets and changes orders providing internal management and customer account managers with status information
* Provides team members with technical training and/or mentoring
* Demonstrated ability to execute tasks associated with customers' disaster recovery plans
* Knowledge of Assembler, a plus Pay range: $104,550 - $148,190 depending on experience and skill set Annual bonus target of 10% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials #LI-TP1
* We make technology work so people can do great things.
* CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
