Sr. Manager, Network Policy Development & Contract Specialist

Sr. Manager, Network Policy Development & Contract Specialist
Are you a legal-minded strategist who loves translating complex concepts into clear, enforceable framework guidelines? Do you thrive at the intersection of law, technology, and operations? If so, we want you on our team.
As the Sr. Manager, Network Policy Development & Contract Specialist, you will own the drafting, modernization, and development of the Discover Payment Network Operating Regulations and related publications. You aren't just writing rules; you are partnering with accountable executives to shape the future of our network policies, ensuring everything we publish is accurate, consistent, and transparent. This is a high-visibility role where you will regularly influence and engage with a wide range of cross-functional stakeholders, ensuring our internal rule change management, submission, and approval processes are flawlessly executed and documented.
Key Responsibilities

• Policy Development & Modernization: Draft, maintain, and modernize network policies and operating rules. You'll apply your legal acumen to ensure clarity, enforceability, and ironclad alignment with regulatory and contractual requirements.
• Complex Translation: Translate highly complex legal, technical, and operational requirements into clear, implementable rules for diverse stakeholder audiences. You excel at balancing legal precision with operational practicality.
• Governance Rigor: Champion internal governance. You will ensure ongoing compliance with our strict rule change management, submission, and approval processes, keeping our documentation immaculate.
• Cross-Functional Collaboration: Build and maintain trusted relationships with peers and senior stakeholders across Legal, Risk, Compliance, Product, Technology, and Operations teams.
• Tech-Forward Innovation: Embrace and develop your skills in modern technology-including AI-enabled tools where appropriate-to improve rule quality, data consistency, and operational efficiency, all while retaining clear human accountability.

Basic Qualifications:

• Bachelors Degree or Military Experience
• At least 4 years of experience in contracts, risk assessment, or liability frameworks
• At least 1 Year of People Management experience

Preferred Qualifications:

• Juris Doctor (JD), LLB or equivalent legal qualification or paralegal experience in contracts management
• 5+ years of experience in contracts, risk assessment, or liability frameworks
• At least 3 years of People Management experience
• Experience with payments network governance models, including participant obligations, enforcement mechanisms and change management processes

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Chicago, IL: $161,500 - $184,300 for Sr Manager, Project Management
Houston, TX: $161,500 - $184,300 for Sr Manager, Project Management
McLean, VA: $177,700 - $202,800 for Sr Manager, Project Management
New York, NY: $193,800 - $221,200 for Sr Manager, Project Management
Richmond, VA: $161,500 - $184,300 for Sr Manager, Project Management
Riverwoods, IL: $161,500 - $184,300 for Sr Manager, Project Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).