Spectrum
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Sr Manager, Third Party Resilience

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JOB SUMMARY
The Sr Manager, Third Party Resilience, is responsible for developing, implementing, and maintaining robust third-party risk management processes and procedures, while working closely with various stakeholders across the organization to assess, monitor, and mitigate risks associated with third party vendors, suppliers, and partners. This role will support the design, implementation and maintenance of Charter's Third-Party Risk Management Framework for the Business Continuity Office.
MAJOR DUTIES AND RESPONSIBILITIES

  • Actively and consistently supports all efforts to simplify and enhance the customer experience.
  • Support the design and implementation of Charter's Third-Party Risk Management Framework for the Business Continuity Office.
  • Conduct comprehensive risk assessments of third-party vendors to identify potential risks and vulnerabilities to Charter.
  • Perform thorough due diligence on prospective third-party vendors to evaluate their reliability, security posture, and compliance with industry regulations and standards.
  • Collaborate with legal and procurement teams to review and negotiate contracts with third party vendors, ensuring that appropriate risk mitigation measures are included.
  • Implement ongoing monitoring mechanisms to track the performance of third-party vendors throughout the lifecycle of the relationship.
  • Develop and maintain incident response plans to address disruptions involving third party vendors, coordinating with internal teams and external stakeholders as necessary.
  • Conduct training sessions and awareness campaigns to educate employees on third party risk management best practices and procedures.
  • Prepare and present regular reports to senior management on the status of third-party risk management activities, including identified risks, mitigation strategies, and compliance efforts.
  • Partner with other Business Continuity and function / business leaders to apply appropriate protocols and prevent third party risks.
  • Assist in evolving the capabilities of the organization's Business Continuity program.
  • Perform other duties as required.


MAJOR DUTIES AND RESPONSIBILITIES
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge

  • Demonstrated understanding of risk assessment methodologies and industry standards
  • Effective analytical skills with the ability to identify and evaluate potential risks and vulnerabilities
  • Ability to lead and participate in multiple projects simultaneously
  • Ability to manage complex projects and providing solutions to business challenges
  • Effective communication and presentation skills
  • Ability to work in a federated model using influencing and supporting skills
  • Ability to interact effectively with all levels of management
  • Ability to work independently with minimal instructions
  • Ability to perform effectively in a fast-paced environment


Required Education
Bachelor's degree in related field: business continuity, risk management, operational resilience or equivalent or combination of education and experience
Required Related Work Experience and Number of Years
Experience in third party risk management, business continuity, operational risk, operational resilience or related role - 7+
Experience leading or managing third party risk, business continuity, operational risk, operational resilience or related teams - 3+
PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
Preferred Education
Certified professional designations such as Certified Third-Party Risk Professional (CTPRP), Certified Information Security Manager (CISM), or Certified Information Systems Security Professional (CISSP), etc.), are highly desirable
Preferred Related Work Experience and Number of Years
Experience in third-party risk management, vendor management, or related roles within the telecommunications industry
WORKING CONDITIONS
Office environment, some travel required
EOE
Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability
FRK603 2024-31875 2024
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

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What are Spectrum Perks + Benefits

Spectrum Benefits Overview

At Spectrum, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive compensation and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

We offer competitive starting wages, with significant incentive compensation and annual earnings potential based on your role.

We are pleased to offer free or discounted Spectrum services to employees depending on where they live. Employees who live in a Charter service area can receive residential TV, high-speed internet and voice services and have access to Spectrum Mobile. Employees who live outside of a Charter service area can get our Spectrum TV Essentials package and have access to Spectrum Mobile services.

We're proud to provide employees with some of the best benefits in our industry and we're committed to keeping them affordable so you can keep more of your paycheck. For example, we put up to $1,500 into an account to help you pay for qualified health care expenses and 2023 will be the 10th year in a row where we’ve absorbed the full cost increase for medical, dental and vision coverage.

Our employees' financial well-being is just as important as their physical and emotional well-being. With our market-leading company match, for every $1 employees put into their 401(k), we put in $1 up to 6% of their eligible pay. On top of that, most employees receive an additional company contribution equal to 3% of their eligible pay into a Retirement Accumulation Plan.

We're proud of the ways our employees grow their knowledge. We help cover the costs, like up to $10,000 per year in tuition reimbursement, so you can focus on more important things, like your path to greater opportunities. With a dedicated focus on training and career development, employees can have confidence that day one is truly just the beginning.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Employee resource groups
Employee-led culture committees
In-person all-hands meetings
In-person revenue kickoff
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
With our business resource groups, we welcome you to be part of a strong community that gives you opportunities to network, develop and grow your career.
Hiring practices that promote diversity
We aim to foster an inclusive culture and workplace where every person feels empowered. No matter your background, identity or beliefs, we welcome you to explore a career with us.
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave
Childcare benefits
Spectrum offers discounts at specified per location daycares.
Generous parental leave
Family medical leave
Adoption Assistance
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Onsite office parking
Spectrum employees have plenty of on-site parking options including lots and a garage.
Recreational clubs
Relocation assistance
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
We believe mentoring plays a vital role in career growth. We're proud of our mentorship program here at Spectrum.
Continuing education stipend
Online course subscriptions available
Personal development training

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