Sr Mgr Product Management Technology

Sr Mgr. Technical Product Management

Job summary:

As the Senior Manager of Technical Product Management, you have the opportunity to shape the future of healthcare by delivering groundbreaking products that empower patients to make life-changing choices. Our genetic screening and testing services enable individuals to gain actionable insights, guiding them toward critical and timely healthcare decisions through advanced molecular diagnostic tests in women’s health, oncology, and pharmacogenomics.

In this role, you will inspire and guide a talented team of Technical Product Owners (POs) to define and deliver exceptional digital products that transform patient and clinician experiences. You’ll champion innovation, foster collaboration, and drive alignment with our overarching business strategy and user needs—all while embracing Agile methodologies. With your leadership, POs will optimize backlog management, nurture stakeholder relationships, and leverage key product performance metrics to drive continuous improvement, ensuring every release delivers maximum value and quality.

Our digital portfolio features innovative custom portals for clinicians and patients, along with seamless EMR integrations. In addition to helping maximize the value of this portfolio, you’ll have the chance to set new standards and drive excellence in process and playbook practices—shaping the way we plan, manage backlogs, and map user stories.

Essential Duties and Responsibilities

· Guide, mentor, and oversee a team of Digital Product Owners, cultivating an environment focused on innovation and agile best practices.

· Establish standardized processes for backlog grooming, user story mapping and creation, as well as requirements gathering, to optimize efficiency.

· Convert broad business strategies into actionable product roadmaps, maintaining alignment across multiple product teams.

· Track and enhance key performance indicators such as backlog runway, customer satisfaction, turnaround time, Say/Do ratio, and cycle time.

· Act as an internal proponent for the core positioning and messaging of the Portfolio, utilizing your expertise in commercial and digital matters.

· Collaborate with senior and executive business stakeholders to identify their priorities, business objectives, future plans, and constraints, informing roadmaps and effectively managing resource limitations and competing demands.

· Function as an organizational leader with responsibility for direct reports.

Requirements

1. Over five years of experience in product management or ownership, complemented by proven leadership or mentoring capabilities.

2. Demonstrated expertise with externally facing digital portals.

3. Industry experience in Healthcare is preferred, particularly within Biotech, Clinical Laboratories, or Precision Medicine.

4. Thorough understanding of Agile frameworks, including Scrum, and familiarity with tools such as Jira.

5. Exceptional business partnership skills, with the ability to collaborate effectively with senior management across technology departments and various business units.

6. An innovative and solutions-oriented leader who cultivates a team environment founded on curiosity, camaraderie, and ongoing improvement.

7. Experience developing technology solutions in regulated industries—such as healthcare, banking, or government—is highly advantageous.

8. Bachelor's degree or higher required.

Applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder) living full time in the USA

We take geographic location into account when determining base salary to ensure equitable and competitive compensation.

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EEO

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. In hiring and all other employment decisions, we prohibit discrimination and harassment on the basis of any protected characteristic, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.