MixMode Logo

MixMode

Sr. Software Engineer-AI Reliability

Reposted 5 Days Ago
Remote
Hiring Remotely in USA
150K-210K Annually
Senior level
Remote
Hiring Remotely in USA
150K-210K Annually
Senior level
The Senior Software Engineer will enhance AI system reliability, performance, and scalability, focusing on distributed services and collaborating with ML researchers.
The summary above was generated by AI

MixMode is a leading provider of AI-powered cybersecurity solutions at scale, pioneering a patented third-wave, context-aware AI approach that automatically learns and adapts to dynamic environments. The MixMode platform delivers self-supervised, real-time threat detection for known and unknown threats across cloud, hybrid, and on-premises environments. Large organizations with big data workloads – including those in enterprise, critical infrastructure, US Department of War and US Intelligence Community – trust MixMode to defend their most important assets. Backed by PSG and Entrada Ventures, MixMode is headquartered in Santa Barbara, California. Learn more at www.mixmode.ai.

Job Summary: 

We are hiring a Senior Software Engineer, based in the United States, to enhance the reliability, performance, and scalability of our production AI systems. We value clear thinking, incremental improvement, and engineers with real production incident experience. This role focuses on understanding, refining, and strengthening existing distributed services across application, database, and container orchestration layers. You will collaborate with ML researchers to make our systems more robust, maintainable, flexible, and scalable. This is a remote position but requires the ability to travel to the MixMode headquarters in Santa Barbara for in person meetings a few times a year.

What you’ll be doing (responsibilities):

  • Own the reliability, performance, and operational health of production AI services
  • Refactor and harden existing systems to improve resilience, clarity, and maintainability
  • Diagnose and resolve issues across distributed services, data pipelines, and storage layers
  • Design and implement monitoring, alerting, and debugging tools for high-availability systems
  • Partner with researchers and engineers to productionize predictive systems at scale
  • Establish best practices for testing, deployment, capacity planning, and incident response
  • Contribute to incident response and postmortems, driving continuous improvement

What you’ll need to bring (qualifications):

  • Ability to travel to our office in Santa Barbara, CA, a few times per year
  • 7+ years of professional software engineering experience
  • Strong proficiency in Python and at least one JVM language (Java, Scala, Kotlin)
  • Proven experience designing, building, and operating distributed systems in production
  • Strong understanding of service architecture, concurrency, resource management, and distributed failure modes
  • Experience operating Kubernetes deployments 
  • Strong experience with relational databases, including query performance analysis, indexing, and connection management
  • Demonstrated ability to diagnose and resolve performance, scalability, and reliability issues across system layers
  • Experience implementing automated testing and production observability (logging, metrics, tracing)
  • Experience collaborating with ML or data science teams (deep ML expertise is not required)
  • Ability to improve system architecture and engineering practices through design, code review, and mentorship

Our Interview Process:

Our interview process focuses on real-world production experience and practical systems thinking. We assess how you reason about distributed systems, refactor existing code, and operate under real constraints—not abstract puzzles. We support the use of AI tools in our development, but we want to understand your capabilities first. No AI tools will be allowed for remote interviews early in the process.

The process includes:

  • Conversations about systems you’ve personally owned, improved, and operated in production
  • A live refactoring and testing exercise in your choice of Java, Kotlin, or Scala, centered on improving existing code without changing behavior
  • A distributed systems discussion covering performance, state management, failure modes, and debugging under load
  • An ML production discussion focused on stabilizing and operating model-driven systems in real environments
  • The final stage of our interview process includes an in-person conversation at our Santa Barbara office, focused on senior-level ownership, judgment, and technical leadership

We are open to hiring great talent who may have qualifications above or below those specifically listed in this job description. Pursuant to California law, we must display the pay range for this job. Since we are willing to hire within a broad spectrum of qualifications, we also reflect a broad pay range.  The base hourly range that we are targeting for this position is $150,000-$210,000 though we can adjust based on individual qualifications. Individual salary is determined by qualifications, role, level, and location.

Compensation and benefits are competitive based on industry standards. Benefits for full-time team members include:

  • Remote-First Work Culture
  • Healthcare (Medical, Dental, Vision, Accident)
  • Basic & Voluntary Life and AD&D
  • Flexible Spending Account (FSA)
  • 401(k) with Employer Match
  • Paid Holidays & Flexible Paid Time Off (PTO)

MixMode provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Disability and Reasonable Accommodations  |  E-Verify  |  Right to Work

Please note: MixMode does not accept unsolicited resumes from recruiters or employment agencies. In the event of a recruiter or agency submitting a resume or candidate without a signed agreement being in place, we explicitly reserve the right to pursue and hire such candidates without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted directly to hiring managers, are deemed to be the property of MixMode.

 

Similar Jobs

An Hour Ago
Remote or Hybrid
Junior
Junior
Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development
Coordinate end-to-end installation projects for customers by tracking progress, scheduling within SLAs, documenting interactions, resolving work order issues, and communicating with customers, service providers, stores and vendors. Maintain compliance documentation, use systems (Installation Management System, myRedVest, Salesforce), deliver customer support via inbound/outbound calls, and adapt to process changes while meeting performance goals.
Top Skills: Installation Management SystemMyredvestSalesforce
An Hour Ago
Remote or Hybrid
280K-475K Annually
Expert/Leader
280K-475K Annually
Expert/Leader
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Lead HR partnership for Global Finance by developing workforce planning, integrating AI into HR processes, advising the Global CFO on organization design and compensation, driving data-driven people decisions, coaching senior leaders, and building a diverse, high-performing team to meet strategic business goals.
An Hour Ago
Remote or Hybrid
Expert/Leader
Expert/Leader
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Lead CRM architecture and ServiceNow implementations for telecommunications customers, translating telco business challenges into solution designs. Advise stakeholders, review architectures and integrations with legacy OSS/BSS, mentor delivery teams, contribute to pre-sales, and collaborate with Product and R&D to address telco-specific needs while driving customer value and adoption.
Top Skills: CRMOss/BssServicenow

What you need to know about the NYC Tech Scene

As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.

Key Facts About NYC Tech

  • Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
  • Key Industries: Artificial intelligence, Fintech
  • Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
  • Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account