Hunter Douglas, Inc. Logo

Hunter Douglas, Inc.

Sr. Support Analytics Analyst

Reposted Yesterday
Be an Early Applicant
In-Office
New York, NY
95K-100K Annually
Mid level
In-Office
New York, NY
95K-100K Annually
Mid level
The Support Analytics Analyst role focuses on transforming data into actionable insights to support decision-making across Finance, HR, and Customer Support, utilizing tools such as Power BI, SQL, and Excel.
The summary above was generated by AI

Hunter Douglas is the world’s leading manufacturer of window coverings and a major manufacturer of architectural products. We are a brand that you know and trust. With more than 100 years of innovation, we’ve defined our industry with proprietary products that deliver revolutionary style and functionality and can be found in millions of homes and commercial buildings globally.

We are searching for candidates that are driven, intelligent, creative, and entrepreneurial. By offering challenging and accelerated opportunities for growth, powered by a shared hunger for success, we create a space for your career to thrive. In return for your expertise, we are committed to providing competitive and robust total compensation and benefit packages to ensure you feel valued. Our dream is to become the fastest growing, most loved, window covering company in the world. What’s yours?

Position Overview

We are seeking a strategic, detail-oriented, and results-driven Support Analytics Analyst to support business intelligence and analytics efforts across Finance, Human Resources, and Customer Support functions. This individual contributor role will play a key part in transforming data into meaningful insights that enhance decision-making, operational efficiency, and organizational alignment.

The ideal candidate is highly skilled in Power BI, fluent in SQL and Excel, and experienced in creating reporting tools and dashboards that help stakeholders understand performance, identify trends, and drive improvements. They are curious, analytical, and passionate about enabling data-driven decisions through clarity and collaboration.

What you'll do

  • Deliver Business Insights: Translate complex, large-scale data into clear insights and actionable recommendations that support revenue, profitability, and strategic goals.
  • Dashboard & Reporting Development: Design, build, and govern automated dashboards and reporting tools using Power BI, SQL, and Excel to enable effective decision-making.
  • Performance Monitoring & KPI Tracking: Support the development and tracking of key performance indicators (KPIs); provide insights to benchmark performance and drive accountability across functional teams.
  • Data Management & Integration: Extract, clean, and analyze data using tools such as Google BigQuery and Excel; partner with IT and data engineering teams to ensure data quality, model performance, and scalable infrastructure.
  • Cross-Functional Collaboration: Partner with stakeholders across Finance, HR, Customer Support, and internal BI teams to understand business needs and provide analytic support for planning, reporting, and process improvement initiatives.
  • Problem Solving & Root Cause Analysis: Analyze data to identify operational issues or improvement areas; conduct root cause analysis and risk assessments to inform solutions.
  • Communication & Data Storytelling: Document and communicate data findings clearly, translating technical insights into accessible, non-technical language for business stakeholders.
  • Enablement & Governance: Promote data literacy and self-service BI across the organization, ensuring reporting processes are accurate, timely, and aligned with business needs.
  • All other duties as assigned

Who you are

  • Bachelor’s degree in finance, information systems, mathematics, business analytics, or a related quantitative field
  • 2+ years of experience in analytics, reporting, or business intelligence roles
  • Advanced proficiency in Power BI, including DAX, Power Query (M), and dashboard design
  • Solid knowledge of SQL and Excel with experience querying large datasets
  • Experience working with data from HR, Finance, or Customer Support systems is a plus
  • Proven ability to synthesize data into compelling stories and business cases
  • Strong communication and presentation skills, with a collaborative, growth-led and business-partnering mindset
  • Strong communication skills, with the ability to explain data and analysis clearly to both technical and non-technical stakeholders
  • Detail & results-oriented, with the ability to manage multiple priorities in a fast-paced, matrixed environment

What's in it for you

  • Annual base salary range: $95,000 - $100,000
  • Bonus target range: 20%
  • Generous benefits package including medical, dental, vision, life, disability
  • A company culture that prioritizes internal development and professional growth
  • Time off with pay 
  • 401(k) plan with a degree of employer matching
  • Paid parental leave
  • Wellness programs and product discounts

Please note, all offers presented to candidates are carefully crafted to ensure market competitiveness, equity, and reflect the individual candidate’s education, experience, skills and potential.
Hunter Douglas is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.

#LI-VA1

#LI-hybrid

By submitting your application below, you are providing your prior consent to receive SMS messages to notify you of any updates to your application status and to engage in discussion throughout your application process. You can cancel the SMS service at any time. Just text “STOP” to any of our texts to unsubscribe. Message & data rates may apply. Message frequency may vary. If you have any questions regarding privacy, please read our privacy policy, https://www.hunterdouglas.com/privacy-policy or terms of use https://www.hunterdouglas.com/terms-of-use

Top Skills

Excel
Google Bigquery
Power BI
SQL

Similar Jobs

A Minute Ago
Hybrid
3 Locations
235K-414K Annually
Senior level
235K-414K Annually
Senior level
Artificial Intelligence • Cloud • Machine Learning • Mobile • Software • Virtual Reality • App development
Manage a team of Client Partners, drive vertical growth, build relationships with senior clients, and execute KPI-driven strategies. Coach and develop high-performing team members.
Top Skills: Lens StudioSnapchatSpectacles
A Minute Ago
Hybrid
4 Locations
134K-168K Annually
Senior level
134K-168K Annually
Senior level
Fintech • Software • Financial Services
Responsible for leading the strategy and execution of the Consolidated Audit Trail reporting products, ensuring compliance, optimizing data processes, and managing cross-functional collaboration for successful delivery.
Top Skills: AWSAzureGCPKafkaKinesisLookerPower BIRestful ApisSQLTableau
2 Minutes Ago
Remote or Hybrid
6 Locations
100K-176K Annually
Junior
100K-176K Annually
Junior
Artificial Intelligence • Cloud • Machine Learning • Mobile • Software • Virtual Reality • App development
Develop and maintain software for Snap's products, focusing on mobile, backend, and full-stack engineering. Collaborate with teams on technical projects.
Top Skills: C++JavaKotlinPythonSwift

What you need to know about the NYC Tech Scene

As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.

Key Facts About NYC Tech

  • Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
  • Key Industries: Artificial intelligence, Fintech
  • Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
  • Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account