Staff Backend Engineer - Grafana App Platform (Remote, USA)

This is a remote position. We are looking for candidates in the USA or Canada only.

What are we doing? 

Grafana continues to be a highly successful open-source project, with over a million instances of our application running in the wild. Grafana is also the main frontend for Grafana Cloud where users can visualize their telemetry data and use our opinionated solutions for easier troubleshooting of their infrastructure and applications. 

As our Cloud / Grafana-as-a-service business continues to grow, we've started to change Grafana's core architecture to be fully multi-tenant and scalable, as well as a solid platform for our opinionated Cloud apps. 

Who are we looking for?

We're looking for someone with a lot of experience with SaaS platforms at scale. We are turning Grafana into a proper observability app platform where OSS and proprietary apps can directly tap into dashboards, alerts, incidents, and telemetry and deliver even more integrated experiences. 

To get there, we need to refactor a big part of Grafana so that it’s simpler and standardized. Grafana is used by countless OSS and Cloud users across different platforms, so planning and rolling out changes safely to avoid service disruptions is crucial; we are looking for someone who is excited about this sort of work.

Requirements:

• You have strong coding skills and operational experience; you were responsible for operating the software you have built. 
• You have worked on a SaaS platform and dealt with common distributed systems problems (e.g. scalability, multi-tenancy, data isolation, HA, …)
• You have excellent communication skills. You can express your ideas with great clarity in writing and during meetings. You know when to pick which mode of communication.
• You are willing to work across teams. Your work has to be aligned with the needs of other squads and external stakeholders. You make your plans transparent, bring stakeholders on board, and are open to feedback and suggestions.
• You are pragmatic; you prioritize progress over perfection; you can handle ambiguity.
• We are using Golang on the backend; you are either already familiar with Golang or are excited to learn the language

Your day-to-day will include:

• Coding new features, enhancing the operational experience of the systems you develop, and iteratively improving them based on production insights
• Authoring, contributing to and reviewing design documents
• Taking an active role in shaping the roadmap
• Mentoring and supporting other team members and collaborating with different teams across the organization
• Owning the experience of our customers by participating in weekday 12h x 5d and a separate weekend 24h x 2d on-call rotations.

In the USA, the Base compensation range for this role is USD 168,000  - USD 210,000.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.