Staff Data Analyst

About the Staff Data Analyst at Headspace:

We are looking for an experienced and strategic Staff Data Analyst to join our Data team. In this role, you will lead the measurement and delivery of insights and actionable recommendations that drive performance improvements in key areas such as enrollment, activation, engagement, retention, and member outcomes.

As a senior leader, you will work closely with cross-functional partners, including Engineering, Product Design, Product Management, Product Marketing, and Operations, to influence the planning, development, launch, and growth of our Channel offerings. This is a highly visible role that requires exceptional analytical expertise, strategic thinking, and the ability to translate business priorities into impactful analytics initiatives.

By driving data-driven decision-making, you will play a pivotal role in helping us achieve our mission of providing everyone with access to lifelong mental health support.

US-remote job location: we are currently recruiting remotely in the United States for this role. Candidates must permanently reside in the US full-time.

What you will do:

• Strategic Leadership: Drive significant business outcomes by leading impactful and complex data projects that align with strategic priorities.
• Cross-Functional Partnership: Provide thought leadership by collaborating with cross-functional teams to translate complex business problems into scalable analytical frameworks. Recommend and implement actionable insights that drive measurable results.
• Analytical Expertise: Serve as the organization's subject matter expert on advanced statistical analysis, experimental design, methodology, and financial impact analysis, ensuring best practices are followed.
• Problem Solving: Lead root cause analyses for critical business metrics, crafting structured approaches to identify and address key drivers. Facilitate discussions with senior stakeholders and teams to prioritize and implement optimization strategies.
• Process Automation: Architect and implement automation solutions for analytical processes, including experimentation readouts and self-service analytics, improving scalability and efficiency.
• Data Products Development: Lead the development of high-quality data product requirements, dashboard scopes, and automated reporting solutions. Build strong partnerships with Data Engineering, Business Intelligence, and other data stakeholders.
• Visionary Collaboration: Partner with Business Intelligence engineering teams to drive both immediate data initiatives and the long-term vision for data-driven reporting and metric frameworks.
• Project Ownership: Independently identify opportunities for improvement or growth, initiate projects, and lead them to successful outcomes with measurable impact.
• Storytelling & Communication: Deliver compelling presentations to cross-functional teams and executive leadership, showcasing data-driven insights with clarity and precision.

What you will bring:

Required Skills:

• 8+ years of well-rounded analytics experience, ideally with exposure to Digital Health, high-growth SaaS, and/or Mental Health industries in rapid growth environments.
• 6+ years of experience working directly with executive leadership and product leaders, showcasing the ability to align analytics with strategic goals.
• 8+ years of analytics experience focused on customer growth, engagement, and lifecycle optimization.
• 6+ years of experience owning and managing data products while driving their strategic utilization to create business impact.
• 8+ years of expertise in big data technologies (e.g., Redshift, S3, Databricks, Datalakes, Spark).

• Advanced skills in SQL, Python, R, Looker, Tableau, Statistics, Amplitude, Domo, CoreMetrics, Google Analytics, and Excel.
• Required expertise in SQL, Python, Looker, Tableau, Statistics, and Amplitude for event-based deep dives and advanced analytics.
• Bachelor's or master's degree in computer science, statistics, mathematics, or a related quantitative field.
• This role demands a highly skilled analytics professional with deep technical expertise and a proven ability to lead complex, strategic projects. Candidates should demonstrate strong communication skills, strategic thinking, and a passion for driving measurable outcomes in dynamic, growth-oriented environments.

Preferred Skills:

• 4+ years of progressive experience in healthcare analytics.

Pay & Benefits:

The anticipated new hire base salary range for this full-time position is $140,400-$224,250 + equity + benefits. Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training.

Your recruiter will provide more details on the specific salary range for your location during the hiring process. At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process.

How we feel about Diversity, Equity, Inclusion and Belonging:

Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. 

As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. 

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process.

Headspace participates in the E-Verify Program.

Privacy Statement

All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship.  

As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. 

Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm.

For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice