Staff Database Administrator

Why Housecall Pro?

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.  We also offer:

• A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
• Paid holidays and flexible, take-it-as-you-need-it paid time off 
• Equity in a rapidly growing startup backed by top-tier VCs
• Monthly tech reimbursements
• A culture built on innovation that values big ideas, no matter where they come from

Role Overview

As a Staff Database Administrator II, you are responsible for the development, performance, and reliability of our company’s databases. You focus on building and maintaining secure, scalable data systems while supporting high availability and integrity across environments. You work closely with engineers to optimize schema design, monitor system performance, and resolve production issues with a focus on long-term maintainability. You operate as a highly skilled technical expert, bringing deep database knowledge to the team and driving improvements that help scale our applications effectively.

You bring deep technical expertise and a collaborative mindset to partner with engineering and platform teams.  You proactively identify and resolve production issues, focusing on long-term maintainability.  You join developer calls, provide architectural guidance, and coach best practices with empathy and clarity.  You navigate infrastructure trade-offs with ease and contribute to strategic initiatives related to security, compliance, and business continuity.  

Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

What you do each day:

• Enjoy a mixture of schema design, reliability engineering, query and performance automation, security, and operations work
• Develop and implement database scaling strategies like sharding, replication, and data partitioning for high-growth applications.
• Optimize MySQL and PostgreSQL databases for performance, stability, and security.
• Design, build, and maintain database schemas and storage systems that support scalable application growth
• Monitor performance and tune databases to ensure reliability, high availability, and low latency
• Collaborate with engineering teams to support data migrations, application integrations, and optimized queries
• Plan and coordinate regular database maintenance tasks to ensure top performance.
• Create and maintain documentation related to database best practices and usage patterns.
• Stay current with industry trends and best practices in database management.
  Track database incidents and design root cause fixes and preventative measures
• Participate in design reviews and provide database expertise for system enhancements

Qualifications: 

• 7+ years of hands-on experience designing, implementing, and managing relational databases in enterprise or government environments
• Expert knowledge of database architecture, data modeling, indexing, and query optimization
• Experience with database security controls, backup and disaster recovery planning
• Highly skilled in replication, partitioning, and performance tuning
• Ability to lead architecture reviews, data governance discussions, and integration with other platforms
• Strong skills in data cleaning, refinement, and preparation for analysis and modeling
• Experience with datastore backup and recovery solutions, high availability, sharding, and replication
• Strong problem-solving skills and the ability to innovate and implement creative solutions
• Familiarity with infrastructure-as-code tools (i.e. Terraform, CloudFormation, Pulumi)
• Excellent communication skills to collaborate effectively with cross-functional teams
• Attention to detail and a commitment to producing high-quality results

What will help you succeed:

• Strong systems thinking and ability to balance long-term objectives with immediate priorities
• Comfort with discussing tradeoffs between B-tree and bitmap indexes
• Understanding (and helping others understand) Cardinality, Data types, Transactions and Constraints in database design
• Exceptional problem-solving skills and attention to detail
• Ability to influence and align cross-functional stakeholders with varying technical depth
• Comfort working in a fast-paced environment with evolving infrastructure
• Passion for clean, maintainable, and efficient systems design

Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.

Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.

We support more than 40,000 businesses and have over 1,800 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment.  We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.  #LI-REMOTE

Location Dependent Information

This role is open to candidates and the expected salary range for this role is $136,000 - $170,000. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.