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Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience. It’s hard to believe that it’s 2026 and paying rent on time is expensive, inflexible, and difficult. We’re here to change that! Flex enables our users to pay rent throughout the month on a schedule that better fits their finances and budget. Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense. After deliberately keeping a stealth profile as we built up unprecedented investor support and an enthusiastic user base, we are looking for motivated individuals to help us keep our mission growing. Will you be a part of the team?
As a Staff Product Designer at Flex, you'll solve problems for consumers across the country who are underserved by existing financial products. Flex is growing extremely fast and we’re taking big swings to overhaul our consumer experience. As we enter the next chapter of our growth we are looking for a design leader who will partner with our payments and risk team to expand our payment capabilities to build fair and accessible finance services that protect both the business and ensure trust and reliability for our customers. You'll own projects from end-to-end, from developing a vision for where we’re heading to to exploring opportunities, and ultimately delivering solutions that improve the lives of Americans experiencing financial hardship. All of your design skills will be put to use, from design thinking to interaction design and visual design. But you won't do this alone! You'll work alongside product managers, software engineers, and data analysts, with feedback and support from your fellow designers.
What you’ll do
- Lead design on the payments and risk team by contributing to the strategy and roadmap, and owning all E2E design execution
- Develop a vision and point of view for where your part of the experience is heading to inform and influence your team’s roadmap
- Own the design process from beginning to end: leading discovery, ideation, testing, visual design, and implementation
- Facilitate alignment with your cross-functional partners, stakeholders, and designers in other parts of the organization to ensure we are all designing toward a cohesive, considered customer experience
- Be steeped in your team’s customer and business goals, to inform how you prioritize work to drive the most impact
- Solicit feedback from and provide feedback to designers and collaborators across the core renter experience teams in order to maintain high quality and consistency in our work
- Care deeply for and lead by example by setting the standard for high quality craft through your approach to interaction design, prototyping, and visual design choices
- Contribute to our Design System, Ultraviolet, by aligning it with industry best practices and evolving our patterns to scale a modern, polished user experience
- Bring an excitement to adopt new technologies into your process to help us move faster and deliver even better results
Key qualifications
- 8+ years experience designing and shipping consumer products
- Comfort documenting and explaining your design process and rationale behind decisions, including leveraging best practices, research, data
- Track record of designing simple, intuitive products that are powered by complex systems and edge cases
- Demonstrated aptitude for getting things done to make your team successful – wearing several different hats when necessary
- Strong native mobile app design experience (iOS and Android)
- Figma expert, and experience using AI tools to sketch and prototype
- Comfort with ambiguous problems
- Motivation to be a self-starter
- Passion for improving every day people’s financial well being
- A portfolio of work detailing your contributions to shipped solutions
Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks.
• Tier 1 (NYC/SF/Seattle): $200,000—$250,000 USD
• Tier 2(Austin, Washington D.C. Philadelphia, Los Angeles, San Diego, Chicago, Miami, Atlanta : $180,000—$225,000 USD
• Tier 3 (SLC/All Other States): $170,000—$212,500 USD
We understand that it takes a diverse team of highly intelligent, curious, determined, empathetic, and self aware people to grow a successful company. Our HQ is located in New York City, but we have employees located throughout the US, Australia, Canada and South America. We are growing quickly, but deliberately, with a focus on building an inclusive culture. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
For full-time U.S. employees we offer:
- Competitive medical, dental, and vision
- Company equity
- 401(k) plan with company match
- Unlimited paid time off + 13 company paid holidays
- Parental leave
- Flex Cares Program: Non-profit company match + pet adoption coverage
- Free Flex subscription
For full-time non-U.S. employees, we offer:
- Competitive compensation + company equity
- Unlimited PTO
Flex New York, New York, USA Office
NYC employees are invited to visit the WeWork located in the heart of Manhattan, near Union Square, however, more than 2/3rds of our employee base is fully remote. Flex is dedicated to building an equitable, remote-first culture!
What you need to know about the NYC Tech Scene
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
