Staff Software Engineer

Forward Financing is a financial technology company based in Boston, Massachusetts with team members throughout the United States, Dominican Republic, and Canada. The company is on a mission to unlock the capital that fuels small businesses across America. Recognized as a Best Place to Work by Built In Boston and certified as a Great Place To Work®, Forward is investing in its employees, technology, and customer experience – with long-term success in mind every step of the way.

At Forward, we're building a world-class fintech platform to empower small businesses. Our engineering team isn't just a support function, we're a core driver of the business. We use data from dozens of third-party vendors to fuel our AI/ML initiatives and create a more sophisticated financial ecosystem.

We are seeking a Staff Software Engineer to be a pivotal technical leader within our engineering teams. This person will take ownership of the design and implementation of highly complex and impactful systems that span across multiple domains. As a subject matter expert, you will set the technical direction and raise the bar for code quality, design patterns, and operational excellence for your domain. Your ability to influence others will be crucial as you lead cross-functional initiatives and mentor engineers, helping to elevate the quality and efficiency of the entire team.

In this role, you will:

• Architectural Influence: Lead the design and implementation of significant, cross-functional systems that require technical alignment across multiple engineering teams. They also have significant expertise in designing and implementing complex systems across multiple software applications and/or languages.

• Technical Leadership: As a lead engineer for their domain, the Staff Engineer sets the technical direction and raises the bar for code quality, design patterns, and operational excellence. They are a subject matter expert on the software ecosystem, actively promoting architectural integrity and technical best practices.

• Cross-Team Collaboration: The Staff Engineer leads complex, cross-team initiatives and maintains a high level of engagement across multiple teams. This includes ensuring timely resolution of technical challenges and addressing technical debt.

• Mentorship and Elevation: This role improves the quality and efficiency of the engineering team through technical guidance, mentorship, and sponsorship. They act as a mentor for junior engineers, instilling best practices and raising the bar.

• Problem-Solving: The Staff Engineer is instrumental in addressing technical debt and promptly resolving incidents and bugs

Why you should apply:

• Mission-driven company: Forward is a trusted source of fast, flexible funding for small businesses that have often been underserved by traditional financing options. When you join the team, you will help ensure all small businesses have access to the financial support they need to succeed.

• Flexibility is a top priority: Our employees are empowered to choose where they want to work (whether that’s from home, in the office, or a combination of both) with flexible hours.

(Even if you don’t check every box, but see yourself contributing, please apply.)

• Typically has 8+ years of experience in technical leadership, mentorship, and sponsorship.

• Has deep expertise in designing and implementing complex, distributed backend systems and scalable architectures across multiple software applications and/or languages.

• Has a significant ability to influence others.

• Possesses a full-stack perspective or experience with front-end architecture, with an understanding of how backend services impact the end-user experience.

• Typically has a Bachelor's or Master's degree in Computer Science or a related field, or additional relevant experience.

• Typically has several years of experience in agile software development.

• Drive the Mission - We believe in financial opportunity for underserved small businesses. We say “yes” when others say “no.”

• Keep It Real - We value direct communication, candid feedback, and authenticity. We are an open book.

• Act with Kindness - We create an environment where caring is cool and helping is the norm. We do the right thing.

• Shoot for Extraordinary - We are inspired by innovative thinking and continuous improvement. We never settle for yesterday’s best.

About Us:

Forward Financing is a financial technology company based in Boston, Massachusetts with team members throughout the United States, Dominican Republic, and Canada. The company is on a mission to unlock the capital that fuels small businesses across America. Whether facing challenges accessing traditional financing or simply needing a convenient, flexible solution, Forward is committed to funding more of the millions of small businesses nationwide. Forward offers revenue-based financing – delivering an upfront sum of working capital in exchange for a set amount of the business’s future revenue. By simplifying the requirements, streamlining the process, and using advanced proprietary technology, Forward is often able to deliver funds same day – giving more businesses the financial opportunity they need to thrive. Plus, with their dedicated teams and award-winning service, customers get personalized support when they need it most.

Since 2012, Forward has expanded access to capital by providing over $4.1 billion in funding to more than 80,000 small businesses. The company is A+ rated by the Better Business Bureau with an Excellent / 4.7 stars rating on Trustpilot.com. Recognized as a Best Place to Work by Built In Boston and certified as a Great Place To Work®, Forward is dedicated to empowering both its team and the customers they serve, helping them succeed and thrive.

Perks & Benefits:

At Forward, our team members are at the heart of our company, and we are committed to taking care of them as people, not just employees. We offer a comprehensive benefits package, including but not limited to: medical, dental, vision, and commuter benefits, a flexible time-off policy, paid parental leave, 401k match for US employees, wellness reimbursement, volunteering days, annual professional development budget, and charitable donation match.

Workplace flexibility is a top priority at Forward too. Our Employee Choice policy means that almost all of our employees get to decide where they work. As a business, we are focused on impact; we are more concerned with your contributions to the success of the company than where you get your work done. If face-to-face time is desired, people managers are empowered to find a cadence that works for their team. 

When we aren’t collaborating to drive business and support our customers, we’re finding virtual and in-person ways to get to know our colleagues, celebrate team wins, and have fun together! 

US Equal Opportunity Employment Information

Forward Financing is proud to be an equal opportunity employer, and is committed to fostering a fair and inclusive culture built on a foundation of high performance and exceptional customer experience. With a laser focus on employee impact, we’re able to reduce biases and ensure the right people are in the right jobs to contribute to our mission. The varied perspectives of our people fuel innovation and make us a stronger team. By embracing what makes each of us unique, we create a supportive environment where people feel valued, accepted, and empowered to thrive.

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