Customer-facing technical leader for the Eastern region who evaluates prospects' suitability for Temporal, demonstrates platform benefits, positions Temporal against alternatives, helps customers expand production applications, partners with Account Executives on account plans, and owns technical relationships with engineering decision-makers. Travel 25-50%.
About Us
SummaryTemporal is an open source programming model that can simplify code, make applications more reliable, and help developers focus on the important things like delivering features faster. We are on a mission to be the reliable foundation of every developer’s toolbox, and are building the team that will make that happen.
Our values guide us —they are present in how we show up, make decisions, and work together to make an impact. We’re curious, driven, collaborative, genuine and humble.
Temporal is growing and we are looking for those who share our values, challenge 'standard' thinking, and want to influence our future. If you have a passion for improving the developer experience, building world-class open-source software and communities, and want to be a part of our amazing team, we'd love to hear from you!
The Staff Solutions Architect is Temporal's primary customer-facing technical leader within the New Logo team, with a focus on the Eastern region. In this crucial role, you’ll work directly with prospects and customers, guiding them in understanding the suitability of their applications for Temporal’s platform and showcasing the technical advantages of our cloud service. Your contribution is vital in positioning Temporal against alternative technologies, helping customer engineering teams expand production applications using Temporal, and owning the technical relationship with key decision-makers. Your role is integral to our success.
What You'll Do- Help prospects understand if their application is suitable for Temporal
- Help customers & prospects understand the technical benefits and drawbacks of the Temporal platform and cloud service
- Position Temporal successfully against alternative technologies or technical patterns
- Create the conditions in customer engineering organizations that allow them to expand the number of production applications using Temporal
- Partner with Account Executives to develop and execute an overall account plan
- Own the relationship with customer technical decision-makers in evaluating and operating temporal applications.
- Travel expected to be 25-50%
- Excellent technical communication skills (presenting, whiteboarding, writing)
- Comfortable discussing distributed system technologies, design decisions, and best practices
- Able to construct application prototypes and follow through with design, development, build, and deployment guidance using one of Temporal’s supported languages (Java, Golang, Typescript, Python, PHP)
- Conversant in topics related to operating applications in production, such as security, reliability, performance, cost management, and operations
- Can offer helpful advice and good arguments to customers on architectural topics like application patterns and platform architectures
- Comfortable working with at least one of the major cloud providers and using the various services commonly employed for application development & production
- Serve as a technical advisor to Sales Account Executives - can help identify good/poor fit use cases, assist with scoping and sizing of opportunities, and anticipate where customer technical choices will work for or against Temporal
- Likes to learn new technical topics, often directly from Engineering
- Can come up to speed without any sales-specific training (i.e., from docs, videos & conversations)
- Partners well with engineers working at customer organizations
- Serves as a good technical coach: likes to find ways to make others look smart
- The estimated pay range for this role is $250,000 - $300,000.
- This is a base salary and variable role with a 70/30 split.
- Additionally, this role is eligible to participate in Temporal's equity plan.
Compensation ranges reflect salary and commission compensation (when applicable) across several geographic markets. Employment offers carefully consider multiple factors, including prior experience, knowledge, expertise, skillset, market location, and job level assessed during the interview process.
Employee benefits and perks below are for full-time employees, part-time or temporary positions are excluded.
U.S. Benefits
- Unlimited PTO, 12 Holidays + 2 Floating Holidays
- 100% Premiums Coverage for Medical, Dental, and Vision
- AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available)
- Empower 401K Plan
- Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more!
International Benefits
Paid Time Off (PTO) and Benefits outside the United States vary by country, and are issued in partnership with Remote.com. Additionally, Temporal offers perks to all international employees for learning & career development, a lifestyle spending account, in-home office setup (in addition to company-issued hardware), professional memberships, work-from-home meals, and access to the Calm app for mental wellness.
Travel
Temporal is a globally distributed, collaborative team that values opportunities for in-person connection. Occasional travel may be required for company events, team offsites, and other meaningful moments that bring us together.
Additional Perks
- $3,600 / Year Work from Home Meals
- $1,800 / Year Professional Enrichment (Career Development & Professional Memberships)
- $1,200 / Year Lifestyle Spending Account
- $1,000 / Year In-Home Office Setup (In addition to Temporal issued equipment - laptop, monitor, keyboard, mouse, trackpad, and extension power cable at no cost to you)
- $74 / Month Reimbursement for Internet
- Calm App Subscription for Mental Health & Wellness
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
We are not working with external recruitment agencies, thanks.
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