Guide back-end operations, support team growth, establish processes, assist in financial management and legal research, and execute branding strategies.
The Web 3 is arriving, bringing a new wave of change to the Internet. Matters Lab is committed to building a freer and fairer creator ecosystem in the Web 3 world: one that is in control of data and ownership while realizing the co-creation of content and reaping the rewards of digital assets.
We seek a startup operator who will be crucial in guiding our back-end operations and transforming our cross-functional team into a highly efficient and impactful force. In this role, you will support the growth of our team across different regions while also establishing processes and tools that foster a distinctive culture of innovation, collaboration, and high performance at Matters Lab. This is not a typical Operations position, as we operate as a distributed team across various regions, which brings about unique requirements and challenges.
In Startup Operations at Matters, you will...
- Take charge of office and admin work to support team members in various regions.
- Assist in financial management from bookkeeping, accounting, tax, etc., with external financial teams.
- Conduct legal research and analysis to support the development of the product.
- Work with founders for team recruiting and build up team benefits system and team culture.
- Assist in executing business and branding strategies.
You may be a fit for this role if you...
- 2+ years of working experience
- Strong self-learning and self-driving ability
- Basic knowledge of Web3 & crypto field
- Ability to manage multiple tasks
- Fluent in written and spoken English
- Hyper attention to detail, multi-tasking, and organizational skills
Bonus points
- Proven experience as an accountant or financial analyst
- Experience in legal work
- Experience working in web3/cryptocurrency/blockchain fields
- Experience working in a startup company
- Experience with open-source communities/projects
Similar Jobs
Artificial Intelligence • Fintech • Software • Financial Services
The role involves driving technical escalations, optimizing support processes, analyzing KPIs, and collaborating with Product and R&D teams to enhance customer experience.
Top Skills:
CybersecuritySaaSTechnical Support
Enterprise Web • HR Tech • Information Technology • Software
Support and optimize business systems (Salesforce, NetSuite, HubSpot) and integrations, build and maintain dashboards and reports, lead data quality initiatives, troubleshoot system issues, enable employees through documentation and training, and identify automation and process improvements leveraging AI and integration tools.
Top Skills:
Ai-Powered ToolsCeligoCRMErpHubspotInformaticaMarketing AutomationNetSuiteSalesforceZapier
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Lead portfolio-level commercial strategy for Internal Medicine and Antivirals, prioritizing investments, advising senior leadership, and driving early commercial assessments, business development input, and AI-enabled decision frameworks to maximize portfolio value across development, launch, lifecycle, and external innovation.
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
