Statement of Health Reviewer

Description and Requirements
Role Value Proposition:
The Variable Part-Time (VPT) SOH Reviewer position in Statement of Health can be responsible for several tasks including the data-entry of Group Life and Disability applications, answering phones, or assisting with our vendor process. Usually, when hired as a VPT you will be assigned either Data-Entry, CSR, or Vendor, but you may be asked to do any of these tasks after proper training. This position typically is six months on, six months off.
Key Responsibilities:

• Identify and obtain missing information required to evaluate SOH form and input missing information into system.
• Ensure proper grammar and spelling for written communications.
• Interpret customer SOH provisions and process accordingly.
• Professional interpersonal communication skills.
• Respond to written and/or telephone inquiries from policyholders, employees, and Account Reps.
• Evaluate SOH forms to identify situations requiring referral to Medical Underwriter.
• Willingness to learn new things and adapt.
• Must be able to accept feedback.
• Able to work in a large and dynamic team.
• Strong communication skills, during work hours and off-season.
• Any other responsibilities assigned by leadership.

Essential Business Experience and Technical Skills:

• Analytical ability and good judgment in evaluating Statement of Health submissions
• High School Diploma or GED
• 2-5 years of relevant business experience preferred

The expected salary range for this position is $20 hourly. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.
$20 hourly