Strategic Account Executive - Northeast Region

Notable is the leading healthcare AI platform for transforming workforce productivity. Health systems, hospitals, and payers use Notable to improve healthcare quality, close gaps in patient care, drive member enrollment, and patient acquisition, retention, and reimbursement, scaling growth without hiring more staff.

We are on a mission to improve the lives of patients, staff, and clinicians - to improve healthcare for humanity. This isn't just a lofty goal - it's something we're achieving every single day. When you join Notable, you become part of a force actively transforming healthcare. Our aim to impact 100 million patients isn't just a number; it's a commitment to creating meaningful change on a massive scale.

Therefore, our culture is purposeful in pursuit of this mission. We believe our culture gives each person the opportunity to do the best work of their lives, work with the best teammates, and have fun achieving great things together.

Role Summary:

As a Strategic Account Executive at Notable, you will own retention and growth strategy, executive relationship management and strategic alignment for our growing list of leading health system customers. The ideal candidate for this role is a leader who can wear many hats, with proven ability to learn quickly and adapt. We’re looking for someone who can not only be the face of Notable to partner with c-suite executives, but who can also build and drive excellence across a function.

What You’ll Do:

• Lead relationship cultivation to surface new verticals and growth areas to create more value within existing client base

• Participate in Quarterly Business Reviews, Joint Operating Committees, and other meetings with clients’ leadership team to drive strategic alignment, product education, and growth opportunities.

• Define and implement stakeholder mapping and account plans that strategically build a network of key contacts and advocates in order to further align to strategic priorities and metrics to drive account growth.

• Own the full sales cycle, from identifying opportunities to building relationships with key stakeholders to negotiation and contracting for expansion opportunities with current customers.

• Codify account management processes and structures to drive longitudinal relationship management, retention, and growth.

• Approach the market with a beginner's mind, bringing iterative feedback back to product and solutions teams in order to continually improve Notable’s ability to drive outsized outcomes for our customers.

• Align internally with sales, deployments, marketing, and solutions teams to evolve our product and service.
  

You’re a Great Fit if:

• Drive to understand clients’ business goals, anticipate future needs and identify solutions

• Are a team player with a high level of integrity and desire to assist your tribe - you can be flexible as the organization scales rapidly

• Approach challenges with a beginners mind and desire to learn

• Have a proven capacity to develop relationships with key stakeholders and optimize enterprise customer accounts, you understand what it means to evangelize your product

• Are entrepreneurial, creative, resourceful, self-starter in a fast-paced environment

• Are resourceful - might not have all the answers, but you know how to find them
  

What We’re Looking For:

• 6+ years of healthcare sales or strategic account management experience at an enterprise level

• Experience understanding enterprise customer needs and translating them into achievable goals

• Experience in SaaS companies in the healthcare industry

• Experience owning commercial targets and revenue retention/growth

• Impeccable verbal, written communication, presentation and articulation skills with attention to detail

• Ability to make thoughtful, actionable recommendations and quickly build consensus with senior-level internal and external stakeholders

• Able to travel up to 60%

We value in-person collaboration and connection. For Bay Area–based employees, this role requires being in our San Mateo office at least three days a week. For remote employees, occasional travel to headquarters is expected for company-wide events and onsite gatherings.

Beware of job scam fraudsters! Our recruiters use @notablehealth.com email addresses exclusively. We do not conduct interviews via text or instant message, to purchase equipment through us, or to provide sensitive personally identifiable information such as bank account or social security numbers. If you have been contacted by someone claiming to be me from a different domain about a job offer, please report it as potential job fraud to law enforcement and contact us here.