Strategic Account Manager - A&D

At Delta Faucet Company, we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry, we take pride in our dedication to quality, sustainability, and customer satisfaction. We believe that diverse perspectives strengthen our mission to create solutions that inspire and elevate the lives of all our customers. We welcome individuals from all backgrounds to join us on this journey toward inclusivity and excellence.

Your Role at Delta Faucet

The Strategic Account Manager – A&D is responsible for developing and managing long-term relationships with key architectural and design (A&D) firms. This role will drive specification growth, influence project design choices, and ensure alignment with the company’s product portfolio across commercial, residential, and hospitality channels. The SAM will act as a trusted advisor and brand ambassador, translating design trends into strategic opportunities.

Responsibilities

Account Development & Management

• Build and nurture relationships with top A&D firms, developers, and influencers in the design community.
• Manage a portfolio of strategic accounts to drive specifications, brand preference, and revenue growth.
• Collaborate with internal product, marketing, and sales teams to deliver tailored solutions to each account.
• Lead RFPs and negotiations to retain and secure future business.

Project Influence & Specification Support

• Identify and track key projects in early design phases; influence specification decisions to favor company products.
• Deliver product presentations, CEUs, and design consultations.
• Provide project support from concept through construction administration.

Strategic Planning & Execution

• Manage account-specific plans—setting retention/new business goals, product spec recommendations (faucets, sinks, accessories), and executing strategic initiatives like customer events.
• Analyze data/trends to derive insights that boost customer retention and drive revenue.

• Support marketing initiatives, tradeshows, and product launches aligned with the A&D channel.

Collaboration & Cross-Functional Leadership

• Partner with project sales, regional sales, distribution, and customer service teams to ensure smooth project execution.
• Provide Voice of Customer feedback to product development and marketing teams.

Requirements

• Bachelor’s degree (MBA preferred).
• Minimum 5 years of sales or sales management experience.
• Excellent interpersonal and communication skills; adept at collaborating with internal and external stakeholders.
• Strong analytical capabilities to assess market conditions and craft strategic responses.
• Solid understanding of marketing, finance, and operations.
• Ability to manage multiple projects and adapt to shifting business demands.
• Willingness to travel ~60%.

Preferred qualifications

• Experience in commercial interiors, residential design, or hospitality segments.
• Familiarity with LEED, WELL, and other sustainability certifications.
• CEU delivery certification or experience preferred.

Why Join Us?

At Delta Faucet Company, our people are our greatest assets. We value different perspectives and fostering an inclusive environment. You’ll have the opportunity to shape the future of our brand, working alongside passionate professionals committed to excellence and innovation. Join us to lead progressive growth and make a significant impact within a leading organization.

Here are some of the benefits we offer for your personal and professional growth:

• Culture: Recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
• Wellbeing: Comprehensive benefit plans; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
• Learning & Development: LinkedIn Learning access; internal opportunities to work on projects cross-company.
• Social Impact: Four employee-led and self-directed Business Resource Groups; Paid volunteer day annually; Employees share their time, skills and talent with charities and nonprofit organizations across the U.S. and around the globe.

Delta Faucet Company (the “Company”) is an equal opportunity employer and we strive to employ the most qualified individuals for every position. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Delta Faucet Company is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish

E-verify Right to Work Poster: English, Spanish