Strategic Account Manager, Strategic Partnerships

About Arlo:
At Arlo, we're passionate about creating innovative and reliable solutions that help people protect what matters most to them. Our team is dedicated to delivering products that exceed our customers' expectations, while always pushing the boundaries of what's possible in the world of protection technology. We believe that everyone deserves to feel safe and secure, whether they're at home or away, and we're committed to providing our customers with the peace of mind they need to live their lives without worry. Arlo’s deep expertise in AI- and CV-powered analytics, cloud services, user experience, product design, and innovative wireless and RF connectivity enables the delivery of a seamless, smart security experience for Arlo users that is easy to set up and interact with every day.

This is a high-visibility, high-impact role at the heart of Arlo's partner growth agenda. You will be a drive of success in Arlo’s strategic account relationships —working across the full lifecycle from commercial launch readiness through to long-term performance and growth.
Sitting at the intersection of commercial, product, and operations, you will serve as Arlo's primary internal owner for these partnerships, ensuring cross-functional alignment across Engineering, Product, Marketing, Operations, and Legal — while building a trusted, senior relationship lead on the partner side. In this role you will be expected to actively drive partner outcomes, identify and mitigate risks, and translate partnership activity into measurable revenue impact.Core Responsibilities

Partner Ownership & Commercial Accountability

• Own full accountability for forecasted revenue and commercial outcomes across your partnership portfolio
• Proactively identify risks to revenue plans and drive corrective action with urgency and precision
• Monitor partnership KPIs and health metrics, ensuring partners are on track to meet their commercial objectives
• Identify and develop opportunities to deepen Arlo's value proposition with partners, driving retention and mutual growth

Cross-Functional Leadership & Launch Readiness

• Drive cross-functional alignment across internal Arlo teams to deliver on partnership commitments and ensure readiness for commercial launches
• Define and drive structured program governance across multiple workstreams, managing timelines, dependencies, and escalations
• Ensure Arlo speaks with a single, consistent voice to its partners — and that commitments made are commitments kept
• Leading with personal accountability, ensure effective account management process and structures that enable Arlo to scale its partner delivery model effectively

Stakeholder Management & Communication

• Build and maintain deep, trusted relationships with senior stakeholders at partner organizations
• Provide regular, structured updates to Arlo leadership on partnership health, launch progress, revenue trajectory, and risk/opportunity areas
• Operate as an effective communicator across both technical and commercial contexts, able to translate complexity into clarity for varied audiences

Qualifications & Experience

• 7-10 years of experience in strategic partnerships, account management, or a related field — ideally in IoT, SaaS, smart home, or connected security
• Demonstrated success in managing complex, high-value enterprise or service provider partnerships with direct revenue accountability
• Proven track record leading cross-functional initiatives and large-scale platform integrations, ideally in B2B2C or service provider environments
• Experience managing programs across multiple disciplines including engineering, product, marketing, operations, and commercial teams
• Commercially minded with the ability to connect day-to-day partnership activity to revenue outcomes and long-term business impact
• Strong executive presence and communication skills — credible with senior stakeholders both internally and at partner organizations
• A decisive, outcomes-oriented operator who can assess situations quickly, build alignment, and move at pace in fast-moving environments
• High levels of personal accountability and ownership — a self-starter who can operate with autonomy and set the standard for others
• Experience in large-scale service provider environments (cable, security, or telco) is a strong plus
• Bachelor's degree required; MBA or relevant program management experience a plus
• Ability and willingness to travel up to 50%

Why This Role Matters

Arlo is at an inflection point. With major new partnerships entering commercial launch across the US, this role will directly shape how successfully Arlo scales its platform with some of the country's most significant service providers. The person in this role will have immediate visibility with senior leadership, meaningful revenue ownership, and the opportunity to build a best-in-class partner success function from within one of the most dynamic companies in the smart home space.

The pay range for this position reflects the minimum and maximum target for new hire salaries at commencement of employment and is expected to be between $120,000 - $160,000/year, plus equity.  However, base pay offered may vary depending on multiple factors, including location, role, job-related knowledge, skills, relevant education and experience.  The total compensation package for this position may also include other elements, including bonus, equity, and a full range of benefits. Details of all benefits will be provided if an employee receives an offer of employment.

We’re committed to inclusivity and selecting the strongest candidate—no matter their background. Even if you don’t meet every listed qualification, we encourage you to apply. We’re happy to support growth in areas essential to the role. Interested in learning more about our workplace? Visit and follow our LinkedIn, and Glassdoor pages to read employee insights and get updates of what it’s like to be part of Arlo.

Arlo is proud to be an Equal Opportunity Employer. We value inclusion and are committed to inclusive, and harassment-free workplace. We prohibit discrimination and harassment based on all legally protected statuses in all hiring and employment.

We provide reasonable accommodations to applicants and employees with disabilities, who are pregnant or have a related medical condition, or who have sincerely held religious beliefs, observances, and practices. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, the Company will consider for employment qualified applicants with arrest and conviction records.