Strategic Account Manager

Hankook Tire & Technology is a global leader in high-performance tire manufacturing, founded in 1941 and headquartered in Seoul, South Korea. As the world’s seventh-largest tire producer, Hankook operates advanced manufacturing facilities and offices in North America, including its U.S. headquarters in downtown Nashville, TN, and a state-of-the-art production plant in Clarksville, TN. The company delivers innovative tire solutions for passenger vehicles, trucks, motorsports, and original equipment manufacturers (OEMs) worldwide.

• Global Innovation: Pioneering innovative technologies and eco-friendly manufacturing practices. 
• Career Growth: Opportunities for internal mobility, leadership development, and continued learning.
• Employee-Focused Benefits: Competitive health coverage, 401(k) with match, paid time off, ten paid holidays per year and employee discounts on tires.
• Inclusive Culture: Committed to diversity, teamwork, and sustainability

Position Identification

• Job Title - Strategic Account Manager
• Job Function - Sales
• Report to - Corporate Accounts Director

Job Purpose

Leads and grows a portfolio of enterprise corporate accounts ($200M+ in annual revenue) by serving as the primary strategic partner to the company’s largest and most complex customers. Develops and executes account-specific business plans, builds deep multi-level relationships across buying locations, and identifies opportunities that drive long-term, profitable growth. Requires strong sales expertise, deep product knowledge, and the ability to align enterprise stakeholders to deliver mutual business value.

Key Accountabilities

• Partner with customer category and merchandising teams to shape assortment strategy, product placement, pricing architecture, and promotional planning.
• Leverage category insights, market trends, and competitive intelligence to identify growth opportunities and drive incremental revenue and share gains.
• Own the strategic relationship with assigned Corporate Accounts, building long-term partnerships with senior decision-makers and key influencers across complex customer organizations.
• Develop and execute account-specific growth strategies to expand revenue, increase customer spend, and identify, develop, and close new business opportunities.
• Serve as the internal advocate for Corporate Accounts, aligning cross-functional teams (Sales, Marketing, Product, Finance, Supply Chain, and Operations) around customer priorities, commitments, and execution timelines.
• Collaborate with internal stakeholders to ensure offerings, capabilities, and supply are aligned with customer needs and strategic objectives.
• Lead regular executive-level business reviews and strategic planning sessions with customers to align priorities, assess performance, and connect customer needs to company solutions.
• Navigate complex internal and external organizational dynamics to drive decisions, remove roadblocks, and ensure successful execution of account plans.

Level of Accountabilities

• High level individual contributor
• Accountable for the performance and results of multiple National accounts
• Develops business plan(s), including SWOT, sales forecast, and regional deployment plan(s)

Core Competencies

• Sales/Account Management skills
• Interpersonal skills
• Communication skills (oral and written)
• Negotiation skills
• Organization & Planning skills
• Problem Solving
• Market Awareness
• Forecasting/Analytical skills
• Strategic mindset with the ability to balance long-term vision and near-term execution
• Strong commercial instincts with disciplined financial decision-making
• High level of accountability, ownership, and resilience in complex environments

Qualifications

• Bachelor’s degree required, or equivalent experience; 8+ years of progressive experience managing large, complex national or enterprise-level accounts within the tire industry, including ownership of $200M+ customer relationships or portfolios of comparable scale.
• Proven expertise in Category Management and Merchandising, ideally within retail, wholesale, or large-scale distribution environments.
• Demonstrated ability to lead and influence cross-functional teams without direct authority to drive alignment and results.
• Strong strategic, negotiation, and executive-level communication skills, with the ability to engage senior stakeholders internally and externally.
• Highly analytical, with a track record of translating data, insights, and market intelligence into actionable growth strategies.
• Master’s degree or MBA preferred.
• Willingness and ability to travel, including overnight stays, as required.
• Ability to lift up to 25 lbs, as needed

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.  They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

Hankook Tire is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.