H&M Group Logo

H&M Group

Supervisor

Posted 2 Hours Ago
Be an Early Applicant
In-Office
New York, NY
22-24 Hourly
Entry level
In-Office
New York, NY
22-24 Hourly
Entry level
As a Supervisor, you will support store operations, train staff, enhance customer service, and maintain a safe work environment.
The summary above was generated by AI
Job Description

As a Supervisor, you directly support the store team with creating a welcoming environment that showcases the best of COS. You will play a crucial role in store operations, training and development, well as securing a safe place to work.  Your partnership with the Store Manager is key to boosting profitability through high level customer service. Together, we're not just running a store, but crafting an engaging and profitable retail experience.

 

Key Responsibilities  

  • Offering customers a high level of service, through styling advice, product knowledge and store experience
  • Opening and closing the store and supporting the other members of the management team when required
  • Processing and banking daily sales
  • Inputting payroll
  • Taking ownership for the store audit result and training others on store operations
  • Receiving and processing deliveries
  • Replenishment
  • Being a COS brand ambassador and providing the best experience for our customers

Qualifications

To be successful in the role as Supervisor, we believe you are a team player with a proactive and helpful approach, fostering collaboration and collective success. Alignment to our company values is the most important characteristic we look for in all new joiners. Our values are the behaviors that we appreciate above and beyond anything else. We are open-minded and curious, we dare to be different, we believe in constant improvement, and we empower and trust you to take ownership. Our values are part of who we are, what we stand for and how we act.  

customers. 

 

What you need to Succeed:  

 

  • Customer focused and thinking in a commercial way
  • Interested in trends and fashion
  • Communicative, positive and open-minded
  • Willing to learn, adaptable and action oriented
  • Collaborative, inclusive and supportive
  • Self-motivated, confident and resilient
  • Excellent planning, organising and problem-solving abilities
  • Able to work a flexible schedule including early mornings, weekends and evenings when required

 

Compensation: $21.72-24.43

Additional Information

This is a Full -time position offering 32-40 hours a week
Apply by sending in your CV in English as soon as possibl. Due to data policies, we only accept applications through career page. 

 

Benefits:  

We offer all our employee's attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.  

 

In addition to this US  based colleagues also receive:  

  • 25% Staff Discount   
  • Medical, Vision and Dental Coverage   
  • Employee Assistance Program   
  • Vacation, Wellness, Holiday, and Parental Pay   
  •  Health, and Dependent Care FSA.   
  • Plus, additional Voluntary Benefits.  

 

Inclusion & Diversity  

COS is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.   

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.  

 

Company Description 
COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The creative soul of the brand is fuelled by a deep connection to modern culture, dynamic global cities and compelling fashion movements. With an emphasis on expert craftsmanship, innovation and materiality, collections are created with a mindful approach, seamlessly blending contemporary and timeless. here.

All your information will be kept confidential according to EEO guidelines.

Similar Jobs

14 Days Ago
In-Office
New York, NY, USA
57K-114K Annually
Junior
57K-114K Annually
Junior
Information Technology • Internet of Things • Mobile • On-Demand • Software
Lead and manage a team of Multi-Tenant Sales Representatives, overseeing daily operations, hiring, training, and performance management to exceed sales targets.
Top Skills: SpreadsheetsWord Processing
14 Days Ago
In-Office
New York, NY, USA
57K-114K Annually
Junior
57K-114K Annually
Junior
Information Technology • Internet of Things • Mobile • On-Demand • Software
Supervise the Multi-Tenant Sales Department, manage daily activities, support sales staff, exceed sales goals, recruit and train staff, and handle payroll.
Top Skills: SpreadsheetWord Processing
15 Days Ago
In-Office
New York, NY, USA
73K-117K Annually
Mid level
73K-117K Annually
Mid level
Information Technology • Internet of Things • Mobile • On-Demand • Software
Supervise Maintenance Technicians to enhance customer satisfaction by overseeing maintenance activities, managing team development, and ensuring safety standards are met.
Top Skills: Optical Test EquipmentRf Test EquipmentSoftware Tools

What you need to know about the NYC Tech Scene

As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.

Key Facts About NYC Tech

  • Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
  • Key Industries: Artificial intelligence, Fintech
  • Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
  • Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account